Assumption of Risk and Release of Liability
Swimming, like all athletic activities, involves elements of risk to participants, and can be a challenge for some persons. In consideration of my being allowed to participate in Dolphin University swim lessons program at any host site, the participants and their parent(s)/guardian(s), for themselves and their families, heirs, administrators, estates and executors, voluntarily agree to assume all inherent risks incidental to swimming lessons, and agree that Dolphin University, L.L.C. , its members/owners, employees, agents, sponsors, volunteers, instructors, the owners of the host site(s), and their successors and/or assigns ("DU"), are not liable for, and I/we hereby release Dolphin University, L.L.C. from, any and all claims for costs, damages, death and/or injury to the fullest extent allowed by law resulting from those swimming lesson programs/activities, even if arising from ordinary negligence of Dolphin University, L.L.C.
Medical Emergencies
I certify that the Participant(s) is in good physical health, and has no medical condition(s) that would prevent full participation in the outlined activities and programs. In the event of any medical emergencies, I authorize Dolphin University to take whatever actions it deems necessary (including transport to medical service providers), and I agree to assume fully responsibility for all costs associated therewith.
Photography Release
Permission is given to Dolphin University to utilize your video or photo image or likeness for Dolphin University promotional and marketing purposes when obtained incidental to any event.
Pool Space and Facility Policy
Please lower your voices when entering the pool areas so as not to distract the children in class
Dolphin University requires the use of Snug fitting reusable, or diapers made specifically for swimming for children 3 and under, while in swim class. Should you forget a diaper, we have them available in the office. Your swimmer is potty trained? Please speak to a staff member for further assistance.
Students with long hair must have it pulled back and secured or are encouraged to wear a cap. Goggles may be worn, although I discourage the use of them while a student is in the process of "learning to swim."
For the safety of all, NO running is allowed by the pools at any time. Cement, Cool-deck and concrete can all become slippery when wet.
While waiting for your student's class to start I request that they remain with you until their lesson begins. If you bring other children with you that are not participating in the program, they must stay with you at all times.
Please have your child(ren) use the bathroom before class. A parent MUST always escort their child(ren) to the bathroom and I request that they are not left unattended while in there.
If your child is participating in any level of water acclimation, I request you sit poolside to assist your swimmer in class.
Parents of children enrolled in Beginning level classes may sit poolside to help assist with the swimmer or sit in the designated areas for viewing. Please be available for them at the conclusion of each class. Parents of children swimming at all other levels may observe and are encouraged to do so, but keep in mind children ARE easily distracted.
All of our students receive a treat every day for a job well done. It's not always easy to be brave when learning new things. Please support and praise your child, for their accomplishments in swim lessons are many.
Makeup Class Policy
NO SHOW TO CLASS
One (1) class is offered to be made up during the current or next session. Classes after will be subsequently forfeited.
MAKEUP'S
We do offer one (1) makeup class at the end of each session. Remember this when arranging other activities... Schedules are hard to change for everyone. Please make swim lessons a priority and attend each class, as the goal of this activity to water safety in and around the pool. If our classes have to cancel for any reason (inclement weather) we will reschedule the missed class in the session being held.
Withdrawal/Refund policy
CANCELLATIONS & REFUNDS -
Cancelling BEFORE a Session begins:
- A $35 cancellation fee will be charged to the credit card on file or deducted from the payment being refunded.
Cancelling AFTER a session begins:
- Payment for the session will not be refunded due to the pre-booking of pool space and instructor after enrollment takes place. The family however, can push the remaining lessons to another session of classes after the current session ends.
Tuition and Payment Policy
Tuition for classes are due at time of registration to secure the time and enrolled spot in the class each session.
We gladly accept check, Visa, Discover, or MasterCard. All fees are non-refundable based on the policies on the company, Dolphin University, L.L.C.
Return Check Policy - There will be a $20 fee for all return checks.
MOVING OF CLASS LEVELS
In the event that your child(ren) has/have been placed in a class inappropriate for his/her level, that student will be moved to a class that better suits their needs. The swimmers class time could be subject to change.
ADDITIONAL LESSONS
Please let us know if you would like to add additional lessons for your swimmer. Don't be left out! Class space and times are limited. A swimmer will not be enrolled unless they are registered and paid for each session.
