Privacy Policy
Ettingshausens recognises a student's right to privacy. Our Privacy Policy identifies how we handle personal information for both staff and students. Ettingshausens may provide the contact details of customers enrolling into our READY SET DANCE and READY SET BALLET programmes with RSD Central for the purposes of communication. All other information we collect is protected and will only be used for compliance and legal requirements. The confidentiality of personal information in our records is protected under the NSW Privacy and Personal Information Act 2014.
Permission / Waiver
Ettingshausens may use photos/video footage taken at or in connection with performances, classes or appearances representing our school, for promotional purposes. By accepting these Terms and Conditions, you agree to us doing so. If you DO NOT wish for photos/video footage of your child/ren to be used, please advise us in writing at info@ettingshausens.com.au.
Medical Conditions
Ettingshausens is to be notified of any relevant medical or behavioural condition prior to the student commencing classes. If an allergy or condition requires an action plan this should also be provided prior to the commencement of classes. It is the customer's responsibility to ensure their child is fit and healthy enough to attend classes.
I/ we hereby acknowledge that all relevant medical information has been provided, and all information is true and correct.
I / we hereby give consent for first aid to be administered to my child and in the case of an emergency, for an ambulance to be called.
Payment Policy
All lesson fees are term accounts and no rebates or make up lessons will be offered unless the class has been cancelled or there is an interruption to the class that has been caused by Ettingshausens. There will be no rebates for classes missed due to holidays, injuries, sickness or other sporting or family commitments. Annual enrolment fee per student is non-refundable.
All term accounts are required to be paid in weekly instalments via our Direct Debit provider from either a bank account or credit card. Fees will be charged to your account each week and will be visible in your parent portal. It is the customer's responsibility to ensure their details are correct and there are sufficient funds in their account for fees to be debited. You should also notify us promptly should there be any issues prior to the payment being processed.
Weekly instalments for term accounts are required for the full term. Should a class be dropped mid-term, the weekly fee will continue to be charged for the remainder of the term.
It is presumed that the student has enrolled for the year and their classes will therefore carry across into subsequent terms unless we are otherwise notified.
Ettingshausens reserves the right to change class teachers, or provide a substitute teacher when regular teacher not available.
Customers will be advised of any additional costs charged to their account in relation to concerts, costumes, eisteddfods, rehearsals, workshops and merchandise. These costs will be visible in the parent portal. Ettingshausens will process these charges via our direct debit provider on specific dates as advised throughout the year.
If a customer has an outstanding account, Ettingshausens reserves the right to exclude the student from participating in class, withhold costumes, refuse the sale of uniforms, and prevent entry into gradings, competitions, camps and performances. Private lessons will not be supplied to students with outstanding accounts.
Any account that is not paid via Direct Debit will incur a $50 administration fee per term. Payment details are to be entered into the parent portal within 2 weeks of class commencement to avoid the administration fee.
I/ we hereby acknowledge that I/ we are responsible for all accounts issued to us as customers of Ettingshausens.
Direct Debit fees and charges
I/We acknowledge the fees charged by IntegraPay are as follows:
Transaction Fee Bank Account
$0.88 To be absorbed by Ettingshausens Dynamic Arts Pty Ltd
Transaction Fee Credit Card
$0.66 To be absorbed by Ettingshausens Dynamic Arts Pty Ltd
Rejection Fee Bank Account
$5.50 Payable by the customer
Visa/ Mastercard surcharge on Credit Card
1.87% Payable by the customer
Direct Debit Terms and Conditions
INTEGRAPAY DIRECT DEBIT AUTHORISATION AGREEMENT TERMS AND CONDITIONS
This Agreement is designed to explain what your obligations are when undertaking a Direct Debit arrangement with IntegraPay and Ettingshausens Dynamic Arts Pty Ltd. It also details what our obligations are to you as your Direct Debit Provider. We recommend you keep this agreement in a safe place for future reference.
I/We hereby authorize IntegraPay Pty Ltd (ABN: 63 135 196 397) Direct Debit User ID 382220 to make periodic debits on behalf of Ettingshausens Dynamic Arts Pty Ltd.
I/We acknowledge that IntegraPay is acting as a Direct Debit Agent for Ettingshausens Dynamic Arts Pty and that IntegraPay does not provide any goods or services and has no express or implied liability in regards to the goods and services provided by Ettingshausens Dynamic Arts Pty Ltd or the terms and conditions of any agreement with Ettingshausens Dynamic Arts Pty Ltd.
I/We acknowledge that IntegraPay and Ettingshausens Dynamic Arts Pty Ltd will keep any information (including account details) contained in the Direct Debit Request confidential.
IntegraPay and Ettingshausens Dynamic Arts Pty Ltd will make reasonable efforts to keep such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
We will only disclose information that we have about you:
(a) to the extent specifically required by law; or
(b) for the purposes of this agreement (including disclosing information in connection with any query or claim).
I/We acknowledge that the debit amount will be debited from my/our account in accordance with the fees as displayed in your parent portal, this Agreement and the terms and conditions of the agreement with Ettingshausens Dynamic Arts Pty Ltd.
I/We acknowledge that bank account details have been verified against a recent bank statement to ensure accuracy of the details provided. If uncertain you should contact your financial institution.
I/We acknowledge that it is my/our responsibility to ensure that there is sufficient cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the debit date. Direct debits normally occur overnight; however transactions can take up to three (3) business days depending on your financial institution. I/We acknowledge and agree that sufficient funds will remain in the nominated account until the direct debit amount has been debited from the account and that there are sufficient funds available. I/We agree that IntegraPay will not be held responsible for any fees and charges that may be charged by your financial institution.
I/We Acknowledge that there may be a delay in processing if:
1) There is a public or bank holiday on the day, or any day after the debit date
2) A payment request is received by IntegraPay on a day that is not a Banking Business Day
3) A payment request is received after normal operational hours, being 2.30pm Monday to Friday. Any payments that fall due on any of the above will be processed on the next business day.
I/We authorise Ettingshausens Dynamic Arts Pty to vary the amount of the payments from time to time as provided for within the Business agreement.
I/We authorise IntegraPay to vary the amount of the payments upon instructions from Ettingshausens Dynamic Arts Pty Ltd.
I/We do not require IntegraPay to notify me/us of such variations to the debit amount.
I/We acknowledge that the total amount billed will be for the specified period for this and/or subsequent agreements and/or amendments.
I/We acknowledge that Ettingshausens Dynamic Arts Pty is to provide 14 days' notice if proposing to vary the terms of the debit arrangements.
I/We acknowledge that variations to the debit arrangement will be directed to Ettingshausens Dynamic Arts Pty Ltd.
I/We acknowledge that any request to stop or cancel the debit arrangement will be directed to Ettingshausens Dynamic Arts Pty Ltd.
I/We acknowledge that any disputed debit payments will be directed to Ettingshausens Dynamic Arts Pty Ltd. If no resolution is forthcoming you are advised to contact your financial institution.
I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, I/We will be responsible for any fees and charges for each unsuccessful debit in addition to any financial institution charges and collection fees, including and not limited to any solicitor fees and collection agent fees appointed by IntegraPay.
I/We authorise IntegraPay to attempt to re-process any unsuccessful payments as advised by Ettingshausens Dynamic Arts Pty Ltd.
I/We acknowledge that if specified by Ettingshausens Dynamic Arts Pty Ltd, a setup, variation, dishonour, SMS or processing fees may apply as instructed by Ettingshausens Dynamic Arts Pty Ltd.
I/We authorise:
1) The Debit User to verify details of my/our account with my/our financial institution
2) The Financial Institution to release information allowing the Debit User to verify my/our account details.
I/We acknowledge the fees charged by IntegraPay are as follows:
Transaction Fee Bank Account
$0.88 To be absorbed by Ettingshausens Dynamic Arts Pty Ltd
Transaction Fee Credit Card
$0.66 To be absorbed by Ettingshausens Dynamic Arts Pty Ltd
Rejection Fee Bank Account
$5.50 Payable by the customer
Visa/ Mastercard surcharge on Credit Card
1.87% Payable by the customer
IntegraPay Pty Ltd
ABN: 63 135 196 397
P.O Box 6290, Upper Mt Gravatt, Queensland 4122
Ph: 07 3040 4320 Fax: 07 3343 8590