--Billing and Payment--
Families with no currently enrolled students will be charged a $15.00 Registration Fee to enroll students in classes. This fee is charged per family, not per student. This fee is refundable if a family chooses not to enroll after their first trial lesson.
Weekly lessons are billed for the same monthly rate at the beginning of each month, regardless of the number of weeks in the month. The months in which five lesson days occur (for example, October 2019 has five Tuesdays) are billed at the same rate, the extra days will cover student absences and teacher vacations.
Students who begin lessons in the middle of the month will have their first month prorated.
If an account is more than one month overdue, the student will be removed from the schedule until the outstanding balance is paid.
Tuition charges not paid in full by the 15th of a month will be assessed a $15.00 Late Fee
Students (other than drum students) who are not enrolled in weekly lessons will be charged the "by appointment" rate.
--?Attendance and Make-ups--
Makeup lessons can be arranged if the instructor or staff are notified 48 hours prior to the scheduled lesson time.
In case of sickness or emergency, the extra weeks in the year are intended to be built-in makeup lessons, however the instructor may reschedule at their discretion.
Students who do not attend two consecutive lessons without notifying staff or their instructor will be removed from the schedule.
We offer our teachers a flexible one week paid vacation (in addition to our Christmas break, see below.) The teacher may use this for personal vacation, continuing education, or to cover an illness or other absence. As such, a teacher may opt to cancel one (1) lesson each year without refund to the student or client.
--Change of Instructor--
If a student would like to switch instructors for any reason including, but not limited to, instruments taught, availability, or areas of specialty, please notify staff.
--Studio Closures & Weather Cancellations--
Unless the roads are closed, we will be open and lessons will be assumed to follow their regular schedule. However, if weather otherwise prevents you from attending lessons, our teachers will attempt to make up the lesson if their schedules permit and notice is given prior the missed lesson.
The studio will be closed on the following days each year:
Christmas through New Years Eve (No makeups for this vacation week.)
July 4th and Thanksgiving lessons may be rescheduled?
Christmas Eve and New Years Day lessons may also be rescheduled
One month (30 days) prior notice is required if a student wishes to discontinue lessons.
Failure to provide one month (30 days) notice will result in a $15 late cancellation fee. The client will be responsible for a prorated month of tuition for past classes already scheduled.
Please let us know if you have any questions regarding our scheduling or billing policies.
With any activity , there is always a risk of injury.
I hereby release Heartland Music, its owners and/or employees of any liability whatsoever arising out of any injury, damage or loss which may be sustained by myself, my minor children, or any other family members, during the course of involvement with Heartland Music. This includes activities held in any studio, classroom, theater or performance location during lessons, classes, performances or rehearsals and during any other activities sponsored by Heartland Music.
I have read this waiver agreement, understand its contents, and accept and assume such risks.