Registration Policies
• The registration fee must be paid once enrollment is confirmed. Children will not be enrolled without the registration fee.
• Registration fees are nonrefundable.
• August tuition is due by June 1st or once your confirmation email is received if after June 1st.
• Registration and tuition payments are withdrawn using e-check or credit/debit card. You will be notified via email before payments are withdrawn.
• Your child must be within the age range listed for each class due to state license requirements. You can contact HeartPrints prior to enrollment if there is an age accommodation request.
• HeartPrints requires students to be fully immunized according to the CDC's immunization schedule. If you would like to request a medical exemption, please contact HeartPrints prior to enrollment.
Tuition Policies
• August tuition is due by June 1st or upon enrollment if after June 1st.
• Tuition is due by the first of the month prior from September forward. You will be paid for tuition 1 month in advance.
• Tuition is paid via credit card or e-check through the online JackRabbit Portal. Your account will automatically be charged on the first of each month September - May unless you notify HeartPrints in advance to stop withdraws.
• No refunds will be given for August tuition if you withdraw after July 15.
• 30 Day written notice is required if withdrawing or changing a program to receive a tuition refund.
• Please notify HeartPrints at least 10 days in advance if you need to change your online payment method.
• You may access Dependent Care receipts through the online JackRabbit Parent Portal.
• Bank fees accrued due to bounced e-checks or rejected credit cards will be deferred to the parent.
COVID-19 Pandemic Tuition Policy
• If a child is advised to self-quarantine at home or choose to stay home in an abundance of caution, teachers will include the student in virtual class lessons & provide at-home learning activities for any time longer than 1 week. Tuition will not be discounted, refunded or credited. Missed days cannot be made up.
• If the school has a short-term closure of less than 1 consecutive month, teachers will include the students in virtual class lessons & provide at-home learning activities. Tuition will not be discounted, refunded or credited. Missed days cannot be made up.
• If the school has a long-term closure of more than 1 consecutive month, teachers will include the students in virtual class lessons & provide at-home learning activities. Tuition will be discounted by 40% for the duration of the closure. 30-day notice is required to withdraw and receive a full refund less a 3% processing fee. If parents choose to withdraw and not participate in virtual learning options, they will receive a 40% discount for the first 30 days, and 100% refund of any tuition, less a 3% processing fee, paid beyond 30 days. If parents choose to re-enroll later in the year, it is based on availability and a second registration fee would not be collected.
Vacation Policy
• Full monthly tuition payment is due regardless of travel plans.
• If plans to be absent for an extended period, you may choose to withdraw your child and re-enroll them upon your return. Re-enrollment is based on available space.
Emergency Closures
• If school must close due to inclement weather or other reasons, you will be notified via email. Closures will also be posted on KDKA, WPXI, and WTAE news channels.
• Three Days of closure are built into the schedule. If the school has more than three emergency closures, parents who are affected will be notified of the plan.
Agreement Termination
• This Agreement can be terminated with or without notice by HeartPrints at any time if the terms of the Agreement are not being met.
• HeartPrints reserves the right to dis-enroll a student at any time if it is in the best interest of the child or the program. This will not occur without appropriate attempts to resolve any issue or concern
