Tuition Policy
Tuition Policy:
• Swimmers must decide on class for each session.. No refunds are given on classes missed due to inclement weather or emergency closings of the school.
• Tuition rates will be prorated when students register for classes for a term that is already underway.
• No student will be admitted to class if their account is not current.
Makeup Lessons
Attendance and Commitment to Swim Policy
We truly expect our swimmers to attend every lesson in which the student is registered. Swimming is a discipline where we teach technique by that requires a student to be committed. Swimmers who do not attend lessons on a regular basis will quickly fall behind, and not build the necessary skills and strength needed to succeed and move to a higher level.
Students are expected to notify us in the event they will be absent from class.
The ONLY acceptable excused absences are illness, injury, observance of a religious holiday, or family emergency.
Swimmer Lesson Make-up Policy:
• Swimmers with an excused absence may make up a missed lesson by attending another lesson of the SAME LEVEL or a LOWER LEVEL, if space is available.
• Swimmers and or parents must call and pre-arrange a make up class.
• Swimmers must make up missed classes within the session.
• Missed lessons will be lost lessons.
• Tuition will not be refunded for unattended lessons or lessons that are not made up.
We cannot guarantee a specific time, instructor or class type for make-up classes though we will do our best!
If you need to miss a class, please let us know as soon as possible. Make-ups are not guaranteed.
Rules and Regulations
Pool Rules
- Please remember we are guests at these facilities, not members. Unless you are a member of The Moise Safra Center, all of our clients are not permitted on any other floors above the lobby and may not use any of the equipment in the gym or sit in the lobby.
- Strollers must be kept upstairs and may not be brought down to the pool area waiting area.
- Everyone must change in the locker room or in the changing tent - Never change on the pool deck.
- No outside shoes are allowed on the pool deck
- Strollers are not allowed on the pool deck.
- Children are not allowed to play or sit on the gym equipment.
- Never use the sauna at the gyms - The sauna is for gym members or residents only.
- No running on the pool deck - ever!
- Do not eat or drink in the facilities - Water bottles are okay.
- Please visit the website for specific instructions specific to that pool.
Supervision
- Do not leave your child unattended if he or she is under the age of five.
- Children over six years old are never allowed in the opposite sex locker room. This is a rule set by the gym and there are no exceptions.
- If your lesson is at Yorkshire Towers and you are the opposite sex of your child and are uncomfortable with your child changing alone, we have a changing tent available for your convenience.
Class Start Time
- We suggest arriving ten minutes prior to the start of your lesson. Please note that lessons cannot run later than the allotted time.
- Depending on the pool, you may be required to take a shower before you swim.
What to Bring to Class
What to Bring to Class
- Swimmers are required to bring a swimsuit and towel.
- a swim cap is required
- Goggles are strongly encouraged.
- Swim diapers are required for toddlers who are not potty trained.
- Please bring flip flops if you don't want to walk barefoot since no outside shoes are allowed on the pool deck.
Liability
The enrolled swimmer and/or parent/guardian of the enrolled swimmer agree and understand that swimming is a hazardous activity. I recognize that there are risks inherent in the sport of swimming, including but not limited to paralyzing injuries and death.
The swimmer hereby agrees to participate in swim lessons, swim classes, parties, open swims, lap swimming etc. and hereby agrees to indemnify and hold harmless Penguin City Swim Inc. it's coaches, instructors, directors and employees against any liability resulting from any injury that may occur to the swimmer while participating in swim lessons. The swimmer also agrees to indemnify Penguin City Swim Inc. for any damages incurred arising from any claims, demand, action or cause of action by the swimmer.
The swimmer authorizes any representative of Penguin City Swim Inc. to have the swimmer treated in any medical emergency during their participation in swim lessons. Further, the swimmer and/or parent/guardian agrees to pay all costs associated with medical care and transportation for the swimmer.
I have informed Penguin City Swim of any medical/health problems or concerns of which the staff should be aware.
Non-Discrimination Statement:
Non-Discrimination Statement:
It is the policy of Penguin City Swim (PCS) to provide equal opportunity for all students and employees. PCS does not discriminate based on race, color, religion, gender, sexual orientation, marital status, national origin, age, disability, or status as a Vietnam-era or special disabled veteran, in accordance with applicable Federal laws.
