Registration, Fees and Swim Terms
- Call or come in to our office to register
- Staff will assist to determine which class best suits your child
- Prioritize your preferred day and time options
- Secure your class request with a credit card, check, or cash upon booking. Telephone registration requires credit card payment
- A $15 NON-REFUNDABLE student registration fee is due each year and prior to student's scheduling
- All Consent/Waiver & Policy/Procedures forms must be signed and returned to the front desk BEFORE your child is allowed to swim.
School year classes:
- School year schedule runs September through May. Students typically swim once per week, 1/2 hour classes. Students may swim twice per week, just not on the same day. Additional class fee applied if child swims twice a week.
Summer classes:
- Summer classes run June, July & August. Students swim twice per week, 1/2 hour classes, unless enrolled in a parent/tot class: students then swim once per week.
The following class sizes are determined by the level in which your child is placed:
- Private lessons (1:1)
- Special Needs Private Lessons (1:1)
- Group (4:1)
- Big Kids Swim classes (3:1)
- Parent/Tot classes (6:1)
- Pre-Natal class (class size varies)
Monthly Tuition
Monthly Tuition/Continuous Enrollment:
- Payment in full is due at the time of booking. Customer will be pro-rated depending on where they fall in the month of billing.
- Customer is automatically enrolled monthly in classes and tuition is automatically charged to a credit card on the 20th of each month.
- Payments returned as NSF will result in a $15 inconvenience fee.
- Class payments and registration fees are non-refundable.
We do offer a 100% money back guarantee to new families. If you are unsatisfied with our program within the first 2 week of class , and have voiced your concerns to the Swim Coach and the Front Desk Staff, we will refund your money. You will not be able to re enroll in our program at a later date though.
Taking a Break
- To cancel out of the Monthly Tuition/Continuous Enrollment, a "Taking a Break" form must be completed in person by the 18th of the month before to make sure Customer is taken off the billing cycle. Forms are available at the front desk. Once staff receives the completed form, they will check to be sure all payments are current. Any balances on the customer's account will be run the day the "Taking a Break" form is turned in. There are no refunds or credits once the tuition has been processed.
Make Up Policy
- We are focused on providing the absolute best swim lesson experience as possible. We do realize that conflicts arise from time to time that require you to miss a regularly scheduled class. A swim pass will be given for your family to use during Open Swim hours if it is necessary to miss a class.
- We believe that you are paying for your child's spot in the class, not their attendance. It is ideal for your child to attend their regular classes, as all team members, including your child's teacher, will get to know your child better. In addition, progress in swim lessons is largely based on consistency.
- In the event IBPS schedules a make-up day for cancelled classes, we do not provide make-ups for missed make-up classes.
Swim Diaper/Health Policies
Swim Diapers:
-Non-disposable, wash & wear swim diapers are REQUIRED for any student under the age of 4.
Illnesses:
- OK to swim:
If your child has a clear runny nose, but no fever
- NOT OK to swim:
If your child has a fever or any type of contagious condition (respiratory, eye, or skin rash), or diarrhea.
- Please do not bring them to class until your doctor has cleared them to continue with physical activity.
- Students with sensitive eyes are encouraged to wear goggles.
Low Enrollment Policy
- In the event that a group class is scheduled and there is only one student in the class, please understand you might be required to switch times to properly fill classes.
- If you wish to stay in the time slot after management informs you of the need for movement, you will be required to pay for the rate of a private lesson.
- Classes with no enrollment may be closed at any time.
What if my child is ready to move to the next level?
- Once a child meets the requirements of a certain swim level, the Coach will decide to move your child to the next level of swim.
- You will be instructed to talk to the front desk staff to find a new, available class at the next level. Availability is determined by current class size. Your child may be assigned to a different day and/or time at the new level.
- You child will begin the new class time/level the following week.
Where do I go while my child is swimming?
- A viewing area is available for easy and comfortable observation of your child's swim lessons.
- If your child experiences separation anxiety, the instructor may ask you to remain out of sight for the duration of the first few classes. Please do not take offense to this request. Your cooperation will help your child focus on the new environment and adjust to their new teacher. Know that within a few lessons, you will be able to observe your child during their swim lesson.
- A designated responsible adult must remain on premises throughout the entire lesson
Preparing for swim lessons
- All band-aids MUST be removed before swim lessons
- All long hair MUST be tied back
- Come prepared with bathing suit, towel, and all other appropriate swimming essentials
Special Needs
- To best service our many special needs and special care clients, our Staff must be made aware of as much information as possible to properly care for the student. This can be done by filling out our Special Needs form and verbally communicating with our Staff.
- Unless otherwise specified, the instructors for these students are NOT registered therapists.
- A doctor's release may be required for heart conditions, respiratory conditions, diabetes, epilepsy, and anything that would require special care or emergency procedures. This information will be kept confidential.
Inclement Weather Policy
- IBPS swim lessons are held rain or shine. In the event that we cancel lessons due to severe acts of nature, we will attempt to notify all students about the cancellation through text, telephone message and/or Facebook.
- In the case of severe acts of nature and IBPS has to close its doors, no make-ups will be given.
Late Arrival to Class Policy
Students who are late for class can have a "Snowball Effect". They can become shy, tentative, stressed or even anxious. This can spill over to the rest of the class causing the trust and control the instructor had to disappear. The first 10 minutes of class is the most important part of the entire 30 minutes. Therefore, IBPS policy is, do not bring your child into class AFTER the 1st 10 minutes. Desk staff will provide you with an Open Swim pass to be used during Open Swim hours at a later time.
Facility Rules
The following activities are NOT permitted on the IBPS premises:
- Smoking
- Alcohol
- Pets (with the exception of animals used to assist with special needs)
- Running, Skateboarding, or Roller Skating
Please keep a watchful eye on the children with you who are not in swim lessons. This means:
- No standing on chairs
- No leaning on or banging on view room windows
- No coloring on walls, floors, or furniture
- No running around the facility
- No horseplay
- No unsupervised children allowed outside
**IBPS is not responsible for any child injured while doing the above activities. **
**Do not leave personal belongings inside your vehicle. IBPS is not responsible for theft or vandalism. **
Acknowledge of Risk, Liability Waiver, Medical Authorization
" I acknowledge that there are a certain risks of physical injury to participate in sports or activities involving height or motion, including but not limited to martial arts, dance, gymnastics, tumbling, trampoline, cheerleadering, ball sports and swimming. I agree to assume full risk of any injury, damages, or losses and relinquish all claims I or my child/ward has against Iddy Biddy Pool School, and its officers, agents, servants and employees as a result of participating in any of the programs."
"In the event of an emergency, I would like the above mentioned child to be taken to a hospital for medical treatment and I hold Iddy Biddy Pool School and its representatives harmless in their execution of this action."
"I have carefully read and understand the Acknowledgement of Risk and Liability Waiver and Medical Authorization and understand that my signature is required below in order for my child/ward to participate in Iddy Biddy Pool School programs. I have also been given a Welcome Letter and have read it thoroughly and understand that if I have any questions, I can ask the Swim Desk for help."
