The participant and/or the parent/guardian of the participant (if a minor) also hereby agrees to release, discharge and hold harmless from any and all liability Starfish Aquatic Club, Inc., its coaches, instructors, officers, directors, agents and employees and Fitness International, LLC, its affiliates, and their respective successors, related entities, directors, officers, employees, and agents for any damages or losses incurred arising from any claims, demand, action or cause of action by the participant resulting from any injury, including death, that may occur to the participant regardless of whether any such damage or loss is caused by the active or passive negligence of the aforementioned parties or otherwise and regardless of whether any such liability arises in tort, contract, strict liability or otherwise, to the fullest extent allowed by law. The participant authorizes any representative of Starfish Aquatic Club, Inc. to have the participant treated in any medical emergency during their participation in Starfish Aquatic Club, Inc. swim lessons. Further, the participant and/or parent/guardian agrees to pay all costs associated with medical care and transportation for the participant. I have noted any medical/health problems of the participant of which the staff should be aware. I have carefully read the above liability release and signed it with full knowledge of its contents and significance.
Starfish Aquatics, Inc. requires payment due on scheduled monthly billing date. By signing off on this agreement, the guardian or participant is agreeing to full payment of swimming lessons, and payments will be processed automatically on the 20th for month to month, and the 10th for 3,6 and 12 month packages. Any rescheduled classes must be done within 2 weeks of the missed class, and cannot be carried over. If an individually booked Pay as You Go Lesson is cancelled a reschedule fee of $17.00 will apply to cover the instructor's time. Starfish Aquatics, Inc. does not give refunds at any time.
If you are unsure if your student will be happy taking lessons, we suggest trying a Pay as You Go Private Lesson. If you sign your student up for a full session of lessons, there are NO REFUNDS OR CREDITS
if they do not participate in the classes.
To reschedule your lessons you may find our request form on the website: Makeup Request
Starfish Aquatic Club, Inc. is on a monthly auto-enrollment system for group lessons (parent child, adult group or semiprivate lessons). Participants must complete at least 2 consecutive months before they can drop from lessons. All drops must be submitted before the 15th of the month and billing will occur on the 20th of the month prior to the next month of lessons. Participants understand if they request to drop after the 15th of the month, they will be dropped after the next month of lessons has been completed. Participants in private lessons must participate in at least 3 months of private lessons or enroll in individual pay as you go lessons. To submit a drop request, you can find it in your customer portal under "announcements", or click here: Drop Request
Instructors changes sometimes occur within the session due to situations that are out of the company's control. If an instructor is out for their lessons, a substitute will be teaching their lessons for that day. Starfish Aquatic Club cannot guarantee the same gender of an instructor if a substitute is teaching. If they cannot find a substitute to provide the lessons that day, then the management will contact you individually to reschedule your lessons for an alternate day. In the event that an instructor leaves the school for any reason, there will be a new instructor to take over their lessons. We do not issue refunds or credits due to instructor changes
. Instructor departures sometimes happen due to college students graduating, getting new jobs, moving, etc.
Starfish Aquatic Club has a level based system of lessons and your student will receive a level ribbon when they have achieved a new level. To see the skill levels, please click here: Skill Levels