I have read and agree to all of Rhapsody Arts Center's policies (available at rhapsodyarts.org/policies). I commit to (private/partner) lessons throughout the period indicated (academic year or summer) & agree to pay all tuition and fees as outlined in the policies.

A valid credit or debit card is required for registration. Tuition may be paid before the due date by check, cash, or credit card. If tuition is not paid by the due date, Rhapsody will run the family's "on file" credit/debit card for all current charges.

Unless otherwise requested, all billing will be paperless, sent to the Portal Access e-mail address on file. I agree to check this account regularly and will abide by deadlines and information sent to this address.

I am aware that I can check my account balance online anytime. I authorize Rhapsody Arts Center to charge my credit card for the balance due on the due date. My credit card will be charged on the due date unless I have already paid by other means. I agree to contact Rhapsody Arts Center with any concerns, any credit card updates and/or expirations at least 7 days prior to the due date to allow time for correction. A registration fee is charged once per family, per year.

Legalese aside, your satisfaction in your experience at Rhapsody is very important to us! Please let us know if there is anything we can do to help you or to improve our service to our community. We're here to help!

Private/Partner Music, Art, and Adaptive Lessons: Your commitment to lessons is from your start date through the end date listed in the system. Musical and artistic development involve a significant commitment, and musicianship and creative expression are skills that require time, persistence, and patience. Please communicate and work with your instructor through the practice struggles and plateaus everyone experiences as part of artistic learning.

Terminating lessons: Four (4) weeks' notice is required for terminating lessons mid-year. Families and adult students requesting lesson termination must do so in writing. Please submit a withdrawal request at rhapsodyarts.org/faq. Please Note: If a four-week written notice is not given, you will be billed for an additional four weeks. We do not offer refunds.

Makeups: We cannot guarantee makeup appointments for missed lessons. As a courtesy, Rhapsody may offer makeup options if the absence is reported at least 24 hours before the scheduled lesson time. No more than two (2) absences can qualify for makeup options between September and May. Summer makeup options will be at the discretion of Rhapsody.

Reporting absences and makeup requests: The official means to report an absence and request a makeup option are (choose one): 1) send an e-mail to absences@rhapsodyarts.org; 2) call the office at 608-848-2045; or 3) fill out the form at rhapsodyarts.org/absences. NOTIFYING THE INSTRUCTOR DOES NOT CONSTITUTE OFFICIAL ABSENCE NOTIFICATION. Absences reported with less than 24 hours' notice, or by means other than #1, 2, or 3 (above) will not be offered a makeup option.

No-shows: Accounts for students who miss lessons, classes, or other paid programming without notice, or with less than 24 hours' notice, will be billed. Rhapsody will notify parents or the primary account contact for each no-show. After two (2) no-show occurrences, students may be disenrolled and lesson times re-assigned, if applicable. Payment will continue to be due unless termination procedure (above) is followed.

Group week classes are included in music lesson tuition. These are meant to serve as an enhancement to private/partner music lessons. Attendance is highly encouraged. A schedule of group week offerings and options will be published in advance of each group week, held periodically between September and May.

Attendance for early childhood, ensembles, group week, art classes, and other special events/workshops/programs:
1. We do not offer refunds once enrollment is confirmed and payment received unless class/event is canceled due to low enrollment.
2. We do not offer refunds, credits, makeups, or proration for missed group classes/sessions.
3. If you know you will miss a class or session, please notify Rhapsody by an official method (choose one): 1) send an e-mail to absences@rhapsodyarts.org; 2) call the office at 608-848-2045; or 3) fill out the form at rhapsodyarts.org/absences. NOTIFYING THE INSTRUCTOR DOES NOT CONSTITUTE OFFICIAL ABSENCE NOTIFICATION. Without notification, attendance may be marked as "no-show" (see above).



Music therapy policies:
Music therapy intake, attendance, billing, and other information and policies are available at rhapsodyarts.org/musictherapy. I agree to all policies as posted, and which may be updated from time to time.

Online registration lists default/standard tuition rates, does not calculate all discounts and prorated (mid-year start) amounts. Tuition and registration fees will be verified, and adjusted as needed, by a staff member before confirmation and billing. You will receive detailed information regarding charges to your credit card within 2 business days.

Potential discounts:
~10% tuition discount on second instrument tuition (same student & term only).
~Refer a new family and both families receive a $15 credit (they must list you on their enrollment form, private lessons only).
~10% discount for the 3rd child (+) enrolled in the same household.
~5% tuition discount for full-year tuition paid in full by cash/check by August 1. (Your on-file credit card is not charged.)
~Other promotions and discounts: provide the discount code you were given.

I release and hold harmless Rhapsody Arts Center, Inc., its board of directors and operators from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the participant and/or the undersigned, while in or upon the premises or any premises under the control and supervision of Rhapsody Arts Center, Inc., its board of directors and operators or en route to or from any of said premises.

We occasionally take photographs and videos of recitals, classes, or other events at Rhapsody. These may be used for the website, brochures, or other publicity-related purposes. I grant my permission for my/my child(ren)'s likeness to be used in Rhapsody Arts Center's publicity or advertising. To opt out, write to info@rhapsodyarts.org.

Your credit card on file on your account will be charged upon registration confirmation, with a default installment plan of 3 payments, due Aug 1, Nov 1, and Feb 1, for most lessons and classes. Full tuition will be charged for some classes (see description). Music Therapy will be billed monthly as described at rhapsodyarts.org/policies. Credit card on file will be charged accordingly UNLESS you indicate in the comments box below that you will be paying by check, prepaying in full (discount applies), or another payment plan. Write to info@rhapsodyarts.org with any questions.

I agree to the full policies as posted at rhapsodyarts.org/policies and rhapsodyarts.org/faq. I will send any questions to info@rhapsodyarts.org, and report absences by the official means (#1, 2, or 3, above). I understand that Rhapsody does not offer refunds for disenrollment, termination, or missed lessons or classes. I understand that makeup options, when offered, are not guaranteed.