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We do not guarantee any requests made for instructors. We try our best to keep the instructor consistent, but due to sickness, vacations, emergencies, scheduling issues and other reasons, we cannot guarantee that the instructor will remain the same for every lesson. We reserve the right to make instructor changes at any time.

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No make ups can be used for swim team for any reason. This includes, but is not limited to: classes missed due to vacations, religious holidays, school events, other activities, illness/injury of student or a family member of students, bad weather, parties, sporting events, health reasons, pandemic, etc. Excused make ups will ONLY be issued for a Five Star closure, i.e. weather, pool/building maintenance, predetermined holiday, etc. Excused make ups must be made within the following week.

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No refunds will be issued for any reason. This includes, but is not limited to: classes missed due to vacations, religious holidays, school events, other activities, illness/injury of student or a family member of students, bad weather, parties, sporting events, health reasons, pandemic, etc.

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Program fee must be paid in full prior to the first session. No other taxes or fees will be added. Sibling discounts cannot be applied. Tuition Referral Program does not apply. No other discounts or promotions can be applied.

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All persons on premises are required to conduct themselves appropriately. FSSS does not tolerate abusive, violent, destructive, menacing or harassing behavior towards staff members in person, email or phone call. Such behavior will result in student(s) being removed from the program and all fees paid will be forfeited. Students running, throwing, yelling, biting, hitting, and other unsafe or disruptive behavior is not permitted. Parents/Guardians are required to monitor their children and support this policy the entire time they are on premises. Students who exhibit unsafe or disruptive behavior will be asked to sit out for a portion of class time. If such behavior continues, the student will be asked to move to a private lesson or removed from the program and all fees paid will be forfeited. There are no exceptions to this policy. Parents are not permitted to leave the building during the child’s lesson and FSSS staff members are not responsible for your child after the lesson ends. Any equipment used in the locker rooms, such as showers, lockers, hair dryers, etc should be used under adult supervision only.

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I, the enrolled participant and/or parent/legal guardian of the participant agree and understand that swimming is a HAZARDOUS activity. I also recognize that there are risks inherent in the sport of swimming including but not limited to paralyzing injuries and death.
The participant and/or parent/legal guardian of the participant hereby agrees to participate in the swim lessons and other aquatic activities and hereby agrees to indemnify and hold harmless FIVE STAR FITNESS & AQUATICS LLC. its instructors, coaches, managers and employees against any liability resulting from injuries that may occur to the participant while participating in swim lessons and other aquatic activities. The participant and/or parent/legal guardian of the participant also agrees to indemnify FIVE STAR FITNESS & AQUATICS LLC. for any damages incurred arising from any claims, demands, action or cause of action by participant.