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Hello, If you are new to the parent portal please type in your email address you use for us and then hit the forgot password or need to get started button. A new password should be emailed to that email address. If you like you may change the password once you are in the parent portal. If you encounter any problems with log in please email Ms. Anisha at firstname.lastname@example.org and she will get back you as soon as she can. Thank you