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If you are a past customer and your login doesn't work, you may have been archived. PLEASE do not create a new account. Email firstname.lastname@example.org and we will reactivate your account, so your history is not lost! The annual insurance fee is due upon enrollment for new families and as of July 1 for returning families. The fee may not get added to your account automatically when you register online. If a registration fee is due, it will be posted and charged to your account by AGC.