06/10/21

If you have been with Jackrabbit for more than 3 months and have questions on enhancements posted here, or you just want to review your account with an expert, click the blue button to schedule a 45-minute checkup call now!

( Excludes Care Edition )

06/10/21

Use the new automation scheduler to set and post fees on a regular schedule or a one-time post. No more need to set a reminder for yourself to post your tuition fees weekly or monthly! Schedule it once and let the Jackrabbit Scheduler do the rest!

Some key highlights of this new feature:

• Select when you want to post your tuition fees (weekly/monthly).
• Options to post to all or just some of your families.
• Customize the cycle for posting tuition fees.
• Receive an optional email reminder when tuition is set to post.
• The Task Management page shows details of your schedule.
• View, edit, pause, or delete a scheduled task.

See Help Center article Automate Tuition Posting - Schedule Fees to Post Later for more information.

( Excludes Care Edition )

06/10/21

These settings have been added for the Parent Portal:

• Allow a credit card to be saved without payment made - If parents are NOT required to make payments in the Parent Portal when enrolling a student, you can allow a credit card to be saved. These settings are found under the Gear (icon) > Settings > ePayments > Credit Card & Bank Account Settings > Manage Settings > Parent Portal Settings. Set Can parents make payment through the Parent Portal? to No and set Do you require parents to save a payment method before enrolling in classes? to Yes.
  
  
• Exclude a class from payment in the Parent Portal - This new setting is located on a Class record > Summary tab. A fee is posted to the account; however, no payment is required in the Parent Portal during enrollment. This option has been added as additional search criteria for Classes (menu) > Edit All Classes.

( Excludes Care Edition )

05/27/21

The steps in the Guided Staff Portal Setup have been reordered to improve the workflow. The steps start with global Staff Portal settings and end with sending login information emails to your staff.

• Step 1 - Staff Portal Settings
• Step 2 - Match Staff to Jackrabbit User ID
• Step 3 - Auto-Assign Portal Login ID
• Step 4 - Staff Settings
• Step 5 - Send Portal Login Email

See Help Center article Guided Staff Portal Setup for details.

( Excludes Care Edition )

05/17/21

This new feature, available for Jackrabbit clients who use ePayment processing, allows you to require payment when parents enroll students in classes or events in the Parent Portal. This is a huge timesaver!

• Enrollment and payment in real-time
• Transactions are posted immediately
• Payment is made and linked to the fee automatically

Refer to Require Payment in the Parent Portal for more details.

Please note: This is ONLY for enrollments made through the Parent Portal.  It does not apply to NEW family registration/enrollments made via your Online Registration form.

( Excludes Care Edition )