04/17/18
Parent Portal can now print transactions from the Transaction History page. We are working on adding the ability to print from more pages and these will be announced when they are completed. See Parent Portal Print Transactions

04/10/18
We are excited to tell you the new mobile responsive Parent Portal is live! The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.

Recommended Procedures:

1.Use email template #108.2 to tell parents the new Parent Portal is now live. Replace the yellow highlighted text with the following link to the parent portal: https://app.jackrabbitclass.com/jr3.0/ParentPortal/Login?orgID=xxxxxx. Make sure to replace the XXXXXX with your Org ID (found under Tools > My Account). See template 108.2
2. Verify your Parent Portal Settings for Communication are correct
3. Watch this video so you can see the new portal in action New Parent Portal Video

There's nothing more for you or your families to do. Here's some more detailed information:

*Website links to the parent portal don't need changed. The old URL automatically redirects to the new URL.
*Mobile Inventor has been updated to work with the new version so there's nothing for you to change.
*Printing from the parent portal is being developed and will be announced when it's finished
*The old parent portal version is no longer accessible.

03/27/18
We are excited to tell you the Parent Portal is being updated on April 10th! We wanted to share the news with you so you can notify your families in advance.

The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.

We have created two new email templates and a new portal video to send to your families. This is the recommended procedure:

*Use email template #108.1 to tell parents the new Parent Portal is coming April 10th.
*Watch this video so you can see the new portal in action New Parent Portal Video
*Verify your Parent Portal Settings for Communication are correct
*Use email template #108.2 on April 10th to remind parents the new Parent Portal is live. The new portal video is included in this template

There's nothing more either you or your families need to do. When the new portal goes live on April 10th, families will log in as they always have and they'll have a nice new portal experience!

03/08/18
The Student Enroll page is updated with the following:

*The filters above the grid are changed to column searches. Each of these columns has a drop-down list of options to help you pick the right option.
*Location added as a new column
*Date was split into two columns
*Time was split into two columns
*Row numbers added

See Student Enroll

02/20/18
Jackrabbit now offers Twilio as another option for sending text messages! Twilio's benefits:

*Send more texts daily by purchasing multiple texting numbers.
*Purchase numbers with your area code in the United States and Canada.
*Cheaper than Plivo for US and Canada ($1/mo for each phone number and $0.0075 per text message). Price varies for other countries. Twilio Pricing Information

Click Here for Twilio Setup Information