Most Recent Software Enhancements

#DateEnhancementDescription
106/18/19Discounting & Prorating Tuition - New Settings

Tuition Fee Settings has two new settings so you can choose how to calculate tuition from web registration, quick registration, enroll button/links, and parent portal:

  • How to count multi-class discounts across different
    • Sessions
    • Category 1 values
    • Tuition Discount Rules
  • How to add hours across 
    • Sessions
    • Category 1 values

See New Tuition Settings

Blog for more information

206/18/19Families Search - Added Email Families Search can now send emails! To do so, select the individual families or use the Email All checkbox at the top of the column. Then click the Email button. See Families Search Email
305/20/19Aged Accounts Details: Several Improvements

Aged Accounts Details has been improved with the following: 

  • Search by Transaction Type
  • Search by Subtype
  • See the Billing Contact Email, Transaction Type and Subtype in report columns
  • Email directly from the report
  • See Aged Accounts Details
405/20/19Class Skills/Levels Report: Several Improvements to the Worksheet Display

Class Skill/Levels Report Worksheet display has new options!

  • Display Enroll Type
  • Display Birthdays in the next X Days
  • 'Include Skills without a date started' can now be changed to 'Yes'
  • See Class Skills/Levels Report

Blog for more information

505/07/19Transaction Search - Added Mass Edit

Search Transactions can now edit multiple transactions at once! To do so, run the transaction search and individually select the transactions you want to edit or use the Edit All checkbox at the top of the column. You'll then see a blue message box with an edit icon on the right. Click this edit icon to change the transactions. See Transactions Mass Edit

Blog for more information

 

605/07/19Online Web Registration - Added Show/Hide Class Information

Online Web Registration Settings now have the ability to hide class information on the registration form, including instructor nickname, openings and start/end dates. To do so, go to Tools>Online Web Registration>Settings and look for the new Show/Hide Class Information on the Registration form section. See Show/Hide Class Information

Blog with more information

704/23/19Transaction Subtypes - Added Hide Option

Hide Transaction Subtypes you're no longer using to reduce errors. To do so, go to Tools>Edit Settings>Drop-Down Lists and select Transaction Subtypes. See Hide Transaction Subtypes

Blog with more information

804/23/19Masking Personal Information

For continued protection of sensitive information, we're now masking these fields:

Blog with more information

904/03/19Enrolling Students - Improved Workflow

Enrolling students is now easier with several improvements made to the workflow. For more information, use the blog links below:

Blog Information Part 1

Blog Information Part 2

 

1004/03/19Express Payroll Improvements

Several improvements have been made for Express Payroll clients:

Staff ID will be automatically populated when a staff person is created

Export to Payroll has 2 new options:

  • Export Staff Details - Export staff details to send to your payroll company See Export Staff Details
  • Payroll Codes - Add payroll codes as a column in the export to payroll file. Use these to enter flat wage payroll items, such as birthday parties, competitions, etc See Payroll Codes
1104/03/19Post Tuition Fees - Added Category 1,2,3 as a Class Filters when post by Class Fee

Post Tuition Fees, when posting by class fee, now has Category 1,2,3 as a class filters. This allows you to target your families easier and ensure you are posting fees to the right people. See PTF Cat 1,2,3

Blog with more information

1204/03/19Staff Search - Added Email

Staff Search now has the ability to email staff from the search results list. See Staff Search Email Option

Blog with more information

1304/03/19Email Template: Added Search

Email Templates now has the ability to search by template name to make finding the template quick and easy. See Email Templates Search

Blog with more information

1403/19/19Staff Portal - Added Email Reply Option

When a staff person is allowed to send emails from the staff portal, there's a new option to have the email replies be sent to the staff person's email, instead of the organization email. This setting is found either in Staff Portal>Settings>Edit All Staff Portal Settings or in each person's Staff Record>Portal Settings tab. See Setting

If you haven't started using the staff portal, use the Staff Portal Guided Set Up to get it up and running.

Blog with more information

1503/19/19List All/Active Classes - Improved Tuesday & Thursday Filters

Filtering classes by Tuesday and Thursday is now easier! Simply use Tu to search for Tuesday classes and Th for Thursday classes. Blog with more information

1603/19/19Fee Summary Report - Added Summary

The Fee Summary Report now has a Summary option which summarizes fees for each Category 1 and Transaction Type. See Summary Setting,   See Summary View

1703/07/19Paid Fees : Added Fee Date Search Criteria

Paid Fees now has Fee Date From/Through as a search criteria! This will helps schools using accrual accounting, to make adjustements for:

Blog with more information

 

1803/07/19Class Skills/Levels Report - New Progress Report Option

Class Skills/Levels Report has a new progress report option! This report includes:

  • An overall skills status bar 
  • Status bar for how many skills have been started, tested and attained
  • A legend for started, tested and attained
  • Each skill and sub-skills' status
  • Your logo
  • See New Progress Report

To see the progress report in your database, go to the Class Skills/Level Report and in the Display Settings Section, select I would like a skills progress report. See Skills Progress Report Setting

Blog with more information

1902/19/19Scheduled Emails - Added Send Now Option

Scheduled Emails now has the ability to send a scheduled email now. To do this, go to Scheduled Emails and click the new Send icon See New Send Icon

Then click the Send Now button See Send Now Option

Blog with more information

 

2002/19/19Student Attendance Report - Added Setting

Student Attendance Report has a new display setting option to Ignore class start and end dates. This is helpful to those who run perpetual classes, meaning their classes don't have end dates and the same classes are used indefinitely. This allows more attendance history to be displayed. See New SettingBlog with more information

2101/29/19Email Families: Search Criteria Change

Email Families now has the Enrollment Status search criteria grouped together and moved to the top. Also, if you select search criteria which doesn't work together, Jackrabbit recognizes this and will notify you with an on-screen alert. See Email Families Changes

2201/29/19NEW Fee Summary Report

A new Fee Summary Report was created to help you easily see what has been paid and what is still owed. Highlights about the new report:

  • Simple format provides valuable information using the Transaction Date
  • Easy to read - only one row per fee 
  • Amount paid column includes all account credits, not just the payment
  • View accounts receivable by a specific Category 1 or Transaction Type

See Fee Summary Report

2312/20/18New Makeup Expiration Date

New makeup expiration date option is now available to you! Go to Tools>Edit Settings and in the Student Settings section, you'll see the following options:

     *No expiration date - they can makeup the missed class at any time

     *Based on a time limit - # days, weeks, months

     *Until the last day of the session

See Makeup Expiration Setting

2412/20/18Family ePayment Listing: Add email from grid

Family ePayment Listing now gives you the ability to send an email from the results page, to make contacting families easier.

2512/04/18Parent Portal - Fixed Fee Messaging for EnrollmentsFamilies with fixed fees will now see messaging in the parent portal when enrolling. This lets them know they have a fixed fee and no fees will be posted at the time of enrollment. It also tells parents the fixed fee amount is subject to change due to the new enrollment and will be reviewed by your organization. See Messaging Example

Your organization will receive an email letting you know a family/student with an active fixed fee has enrolled into more classes. This is your notification to review the fixed fee for possible changes.
2612/04/18Attendance Improvements in Staff & Parent Portal

Staff Portal has been improved to make it a cleaner and easier experience.

*Replaced icons with words See Example
*Added Attendance button to shows the student's attendance history. This makes it easier to identify any attendance issues. See Example

Parent Portal now has the option to show attendance issues. If you'd like parents to see this information, go to Tools>Parent Portal>Setting to turn it on. See Example

2712/04/18Skills Email - Added Notes, Date & Direct LinksThe skills email sent to parents now includes the skill note, along with the date the note was updated. We've also added a direct link to the Parent Portal and links to view the skill or watch the skill video. See Skill Email Example
2812/04/18New Family Discount RuleTuition Discount Rule can now be at the family level. This makes tuition discount rules even more powerful by over-riding the rules associated with the student's classes and forcing Jackrabbit to use the family assigned rule insted. See Family Rule Example
2911/20/18New Custom Billing CycleNew Custom Billing Cycles are now available in Tuition Billing Settings! You can now easily create a custom billing cycle starting from the date of your choice and running anywhere between 1 to 52 weeks. To add a custom billing cycle, click Tools>Edit Settings>Tuition Settings. Then click on Manage Tuition Billing Settings.
Visit our Help Center for more information
See Tuition Billing Settings Example
3011/20/18Post Tuition Fees - Billing Cycle Format ChangePost Tuition Fees' Billing Cycle start date is now a drop-down list. See Billing Cycle Start Date Example
3111/20/18Student Attendance Report - New Summary OptionStudent Attendance Report now has a summary option, which will show one row per student. See Student Attendance Report
3211/06/18Staff Portal - New Skill Started Icon

Staff Portal has a new icon to represent the Skill Started status. See Skill Started Icon

3311/06/18Parent Portal - Added Add/Update Credit Card AddressThe Parent Portal now allows parents to add and update their credit card billing address.
3411/06/18Skills Email - More Visually AppealingThe Skills email sent to parents is now more visually appealing and mobile responsive. See Skill Email Example
3511/06/18Discounting & Prorating - Added to Parent Portal, Quick Registration, Class & Student Enroll ButtonsAutomatic discounting & prorating has been added to several places!
*Parent Portal - Parents will see an accurate tuition amount in their cart to see the exactly amount of tuition. Parents can also click on the transaction after it's posted to see the calculation details. See Parent Portal Cart
*Quick Registration - Jackrabbit calculates the discounted and prorated tuition in the Post Enrollment Fees page so your front desk doesn't have to! See Quick Registration Post Enrollment Fees
*Class Detail's Enroll button - Similar to Quick Registration, the Post Enrollment Fees page calculates the discounted and prorated tuition.
*Student Detail's Enroll button - Similar to Quick Registration, the Post Enrollment Fees page calculates the discounted and prorated tuition.
3609/25/18Staff Portal - New Attendance OptionsStaff Portal has additional attendance options! These are Late, Left Early, and Observing. This allows staff to correctly represent the student's presence in a class. To try it in the staff portal, click the Present button's down arrow See New Options in Staff Portal

The Student Attendance Report was also updated with new columns for % Late, Left Early, and Observing. This will allow you to quickly and easily identify problems. See Student Attendance Report New Columns
3709/25/18Student Attendance Report: Misc ImprovementsStudent Attendance Report has a few improvements:
*New Absence/Attendance button on the student page. This button opens the Student Attendance Report
*Button also added to the class page
*Instructor list now separates active and inactive instructors. Active instructors sort to the top
See Absence/Attendance button example in a student page
3809/11/18Parent Portal: Fees for Waitlisted Classes Not ShownParent Portal will no longer show the class tuition fee when a student is waitlisted into a class.
3909/11/18Student Attendance Report: Added Class StatusStudent Attendance Report now has Class Status as a search criteria See Class Status
4009/11/18Class Rolls: Added Parent Last NameClass Rolls will now show the parent last name. Also, if you track attendance, the Absences/Makeups section will no longer show.
4108/28/18Parent Portal - Added Staff NicknameThere's a new Parent Portal Setting for Show Instructor Nickname. When set to Yes, a new field appears in the Staff page called Public Nickname. When a nickname is entered, the Parent Portal shows the nickname instead of the instructor's first and last name. See Parent Portal Setting, See Staff Page, See Parent Portal
4208/28/18Calendars - Font changed for dark backgroundsThe calendars (weekly calendar, day view, room view) now use a bold white font when the class's background color is dark. This makes it easier to read. See Calendar Example
4308/15/18Family Address Listing: Added Email OptionYou can now email directly from the Family Address Listing report. Simply check the families to include and click the Email button at the top left of the page.
4408/14/18New Term Legacy SkillsA new term has been added to Jackrabbit for Legacy Skills. This is to differentiate between the skills shown at the top of the student's Skills tab and the skills shown at the bottom of the page. See Students Skills Tab. The Skills label on the Class Rolls search criteria page was also updated to Legacy Skills. See Class Rolls Search Criteria
4508/14/18Staff Portal: Added Grade Level

Staff Portal now shows students' grade level inside the More button. The layout of the information was also updated to make it easier to read. More button with Grade Level & New Layout

4608/07/18New Discounting & Prorating Wizard

A wizard for discounting and prorating tuition is now available to guide you through the set-up! We also updated the tuition settings page to a simplified look. To see the wizard and the new settings page, go to Tools>Edit Settings and click on Tuition Settings. See Wizard , See Tuition Settings

4708/07/18Email Listing Report: Added Column Search FiltersEmail Listing now has a search filter in each column to find what you need faster. See Email Listing
4808/07/18Family Balance Summary & Contact Listing: Added Email OptionYou can now email directly from the Family Balance Summary and Contact listing reports. Simply check the families to include and click the Email button at the top left of the page. See Email Option Example
4907/31/18New Student Attendance ReportNew Student Attendance Report is now available! This report gives visibility to the following for each student:
*Number of classes for the date range
*Number of absences
*Number of attendances
*Percentage of attendance
*Ability to email directly from the report
To see the new report, click on the Report option in the top menu and then click New Reports. Find the report, See search criteria, See report
5007/17/18Weekly View/Schedule: Name Change to Weekly CalendarThe Weekly View, Weekly Schedule and Monthly Schedule names have changed to Weekly Calendar or Monthly Calendar. See Name Changes
5106/19/18Parent Portal: Added Print Skills, Cart Financial SummaryParent Portal now has the following:
*Print Student Skills See Print Skills
*Financial Summary in the Cart See Cart Financial Summary
5206/06/18Events: New Copy & Edit OptionsEvents have new copy and edit options!
*New Copy Event Type button See Copy Event Type
*New Copy icon inside an Event Type's Dates & Times tab See Copy Event Date
*New options when editing an Event's Date See Edit Event Date
5306/06/18Edit Settings>Drop-down Lists: Renamed Hide & PrivateEdit Setting's Drop-down List pages were changed to improve the Hide and Private names, so they are more meaningful to you. The new names are Hide from customers and Hide from users. See New Names
5406/06/18Staff Portal: Change to Class Name for Private ClassesStaff Portal's Manage Classes list now shows the student name, instead of the class name, when the class max size is 1 and enrollment is also 1.
5506/06/18Parent Portal: Added Print, Changed Category DisplayParent Portal now does the following:
*Print Class Schedule See Print Schedule
*Print Absences See Print Absences
*Uses Category1-3 customized labels for filtering when enrolling See Category Filter
5606/06/18Parent Portal: Cart ImprovementsParent Portal's Cart is updated to improve the parent experience when enrolling
*If you don't post tuition fees in the parent portal, parents will not see the cart. Instead they'll see a confirmation of enrollment.
*If you do post tuition fees in the parent portal, parents will see the cart. The language and workflow was made more intuitive to guide them to the next step
See example
5706/06/18Who's Scheduled to Be Here: Multiple ChangesWho's Schedule to Be Here report has improved with the following:
*Category1 is multi-select
*Instructor added as a search criteria
*Show Student/Barcode ID added as a display setting
*Columns added for Category1 and Student/Barcode ID
See New Options
5805/22/18Reports Menu: Added Report Categories, Removed Individual ReportsThe Report menu no longer shows a long list of individual reports. Instead, it shows report categories, for example Families/Students, Classes/Enrollment, etc. See Report Menu

If you don't know the category the report you're looking for belongs to, click on Find Reports in the Report menu and use the Keyword Search field.

You can save any report as a Favorite for quick access. Saving a report as a favorite
5905/22/18Time Report: Added Salaried Search CriteriaTime Report has a new search option for Salaried. This includes a drop-down option for Yes, No and No Value. No Value makes it easy to find staff who's Salaried field is blank because it hasn't been set. See Time Report's Salaried Search Criteria
6005/22/18Problem Accounts: Added Search Criteria to Several PagesSeveral pages have a new search criteria for Include Problem Accounts, with a Yes/No drop-down list. Each page is listed below with it's default setting value:
*Email/Text Families - default is Yes
*Email Listing Report - default is Yes
*Lead File's Mass Archive - default is No
*Lead File's Email Leads - default is Yes
*See Lead File's Mass Archive Example
6105/15/18Parent Portal: New Events Calendar IconParent Portal's Find Events page has a new View Calendar icon so parents can see events in the old calendar format. Once a parent selects an event in the calendar, it takes them back to the portal, where they click Add to Cart.
See Find Event's View Calenard Icon
See Event Calendar
6205/15/18Parent Portal: Added Class Start Date OptionsThe Parent Portal's Find Classes page has a new class Start Date sort and filter option. See Start Date Sort & Filter

The Parent Portal Settings page in your database has a new setting for Show Class Start Date. Your database is set to Yes so there's no change for parents. If you change this to No, then all start dates in the parent portal will be hidden. This also hides the new Start Date sort and filter mentioned above. See Show Class Start Date Setting
6305/15/18Calendars: Added Class CountThe class calendars now have class count above the calendar to show how many classes exist. This appears in the Weekly View, Room View and Day View. Where are the calendars? Go to your Dashboard and look for the Calendar button towards the top center of your screen.
Where's the Calendar?
See Weekly View Class Count
6405/08/18Family Search: Added Total Cards on File columnIn Family Search, when Show ePayment Fields is set to Yes, a new Total Cards on File column will display in the report results. This gives you more visibility to how many credit cards each family has saved on file. See Total Cards on File column
6504/30/18Parent Portal: Added More Event FiltersParent Portal's Find Events has new filters for Event Type and Days of the Week. See Parent Portal Event Filters
6604/25/18Parent Portal: Added Session and Class Start DateParent Portal's Find Classes page now has the Session and Class Start Date displayed in the class list. See Find Classes
6704/17/18Parent Portal: Added Print TransactionsParent Portal can now print transactions from the Transaction History page. We are working on adding the ability to print from more pages and these will be announced when they are completed. See Parent Portal Print Transactions
6804/10/18New Mobile Responsive Parent Portal is LiveWe are excited to tell you the new mobile responsive Parent Portal is live! The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.

Recommended Procedures:
1.Use email template #108.2 to tell parents the new Parent Portal is now live. Replace the yellow highlighted text with the following link to the parent portal: https://app.jackrabbitclass.com/jr3.0/ParentPortal/Login?orgID=xxxxxx. Make sure to replace the XXXXXX with your Org ID (found under Tools > My Account). See template 108.2
2. Verify your Parent Portal Settings for Communication are correct
3. Watch this video so you can see the new portal in action New Parent Portal Video

There's nothing more for you or your families to do. Here's some more detailed information:
*Website links to the parent portal don't need changed. The old URL automatically redirects to the new URL.
*Mobile Inventor has been updated to work with the new version so there's nothing for you to change.
*Printing from the parent portal is being developed and will be announced when it's finished
*The old parent portal version is no longer accessible.
6903/27/18New Parent Portal Coming 4/10/2018We are excited to tell you the Parent Portal is being updated on April 10th! We wanted to share the news with you so you can notify your families in advance.

The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.

We have created two new email templates and a new portal video to send to your families. This is the recommended procedure:
*Use email template #108.1 to tell parents the new Parent Portal is coming April 10th.
*Watch this video so you can see the new portal in action New Parent Portal Video
*Verify your Parent Portal Settings for Communication are correct
*Use email template #108.2 on April 10th to remind parents the new Parent Portal is live. The new portal video is included in this template
There's nothing more either you or your families need to do. When the new portal goes live on April 10th, families will log in as they always have and they'll have a nice new portal experience!

7003/08/18Student Enroll UpdateThe Student Enroll page is updated with the following:
*The filters above the grid are changed to column searches. Each of these columns has a drop-down list of options to help you pick the right option.
*Location added as a new column
*Date was split into two columns
*Time was split into two columns
*Row numbers added
See Student Enroll
7102/20/18NEW Twilio Texting ServiceJackrabbit now offers Twilio as another option for sending text messages! Twilio's benefits:
*Send more texts daily by purchasing multiple texting numbers.
*Purchase numbers with your area code in the United States and Canada.
*Cheaper than Plivo for US and Canada ($1/mo for each phone number and $0.0075 per text message). Price varies for other countries. Twilio Pricing Information
Click Here for Twilio Setup Information
7201/30/18NEW EMV Chip Card TerminalsJackrabbit now supports EMV chip credit card terminals (swipers)! If you're interested Click here for more information
7301/30/18Updated Help CenterJackrabbit's help center has a new look! Saved help center bookmarks need to be updated to open the new help center.
Here are a few highlights:
*Intuitive, easy to use search
*Easy to navigate
*Clean, modern design
*Fully mobile responsive
*See New Help Center
7401/23/18New User RolesTo communicate more effectively with you and other people at your company using Jackrabbit, we've added User Roles. When logging in, users are asked to pick the role(s) which best fit them. Roles has also been added to Manage Users & Permissions and Add/Edit Users. This doesn't change user permissions. See Login with User Roles Question
7501/23/18Online Web Registration Settings: Page UpdatesSeveral changes made to the Online Web Registration Settings page:
*Reorder several fields
*Changed field Google Analytics Profile/Property ID to Google Tracking ID
*Changed the confirmation options to be easier to understand and use
See Online Web Registration Settings
7601/16/18NEW QuickBooks Online IntegrationJackrabbit now integrates quickly and easily with QuickBooks Online! To see it in action, watch this video
7701/16/18Who's Scheduled to be Here Report: New OptionsThe Who's Scheduled to be Here report has new options:
*Added display criteria for Show Skill/Level Started
*Added option to Sort By display criteria for Instructor, Class Start Time, Student
*Added column for Age to the report
*Added future enrolled students to the report
See new options, See report
7801/09/18New Favorite ReportsYou can now set your most frequently used reports as your Favorites! Favorite reports are easy to find by hovering over the Reports menu and clicking the new Favorite Reports option.
How do you set reports as a Favorite?
*Go to the Reports menu and click All Reports
*Hover over the report name you want as a favorite
*Click the gray heart to turn it red
*Reports with red hearts are favorites
*To un-favorite a report, click on the red heart to turn it gray
Favorite reports are per user, meaning your favorites won't be set as anyone else's favorites. Favorite reports are different than the favorite search criteria you can save after you've opened a report.
See Favorite Hearts, See Favorite Reports Section
7901/09/18Future Transfer: Update to allow transferring into a class with a future drop dateFuture transfers now allows transferring a student into full classes which have a future drop.

When searching for classes to transfer into, check the Show Full Classes checkbox in the Filter Classes section at the top of the page. After selecting the class, the first date the opening is available is shown.
See Search Class, See Transfer Student
8012/19/17New Class/Event Revenue Summary ReportThere's a new report called Class/Event Revenue Summary! This report shows per class/event the number of enrolled students, the average revenue per student and the revenue total. This report is available in both a detail and summary format. Things to be aware of:
*A transaction needs to have a class/event selected in order to be included in the report
*All fees are included, not only tuition fees
*Fixed Fees don't have a class/event selected, therefore these appear grouped together at the end of the report as "No Class/Event"
*When Enrollments (as of) is a date range, the enrollment number is the highest number of enrollments during the date range
*Find this report from the Reports menu by clicking on New Reports or Find Reports (Transactions/Financials>Recommended and Who Has Paid tabs)
Find New Reports, Search Criteria, Report
8112/19/17Submit a Support Ticket UpdateThe Submit a Support Ticket page was updated to make it easier for you to tell us what you need help with!
*First pick either Jackrabbit feature or My account Submit a Support Ticket
*Then tell us more details (page is different depending on what you selected above) Jackrabbit Feature, My Account
8211/30/17Transfer Student: Added Edit TransferWhen a student has a scheduled transfer, it can now be edited! Click on the Edit Transfer link from either the Student Classes tab or the Classes Enrollment tab to edit the transfer information.
View Edit Transfer Link, View Edit Transfer page
8311/21/17Absences-Makeups Report: Various changesThe following changes were made to the Absences-Makeups Report:
*Category1 changed to multi-select
*Drop Date added to the report
*Makeup Room added to the report
*View Search Criteria
*View New Columns in the report
Note: This report is only available to clients tracking absences, clients tracking attendance don't have this report.
8411/21/17Enter Absences: Moved Absence DateWhen entering absences inside the Jackrabbit application, the Absence Date was moved from each row in the student list to above the student list.
It will also give a warning when an absence date is possibly incorrect. For example, when the absence date isn't a day the class meets or the date is before the class start date.
View Enter Absences
View Possible Incorrect Date Alert
Note: This change is only for clients tracking absences, clients tracking attendance don't have this screen.
8510/31/17Show/Hide Columns: Added to more pagesThe ability to show and hide columns was added to the pages listed below. View Show/Hide Columns Example
*Students>Add Skills to Classes
*Classes>Sign In/Out Sheets
*Events>Sign In/Out Sheets
*List Active Staff
*List All Staff
*Approve/Unapprove Time
*Manage Users & Permissions
*Search User Activity
*Edit Settings>Locations
8610/24/17Internet Explorer running on Windows Vista & earlier no longer supportedWe've stopped supporting Internet Explorer (any version) running on Windows Vista or earlier. This means you will not be able to log in to Jackrabbit if you're using one of these.
If you aren't able to change or don't want to change your current device or Internet Explorer version, you can use Chrome or Firefox to access Jackrabbit. Below are the links:
*Download Chrome
*Download Firefox
8710/17/17Staff Portal Skills: Added Check AllIn the Staff Portal, when a staff person clicks on the skill column header, a modal opens with a list of students. Checkboxes were added above the student list to act as check-all students. This will make it a lot faster to mark all students when needed. View Staff Portal Skills Check All Students
8810/10/17Staff Portal Settings: Added Setting to Update Skill/Level Date AttainedSkills/Levels has a new setting called "Update Skill/Level date attained when all Subskills are attained". When set to yes, the system automatically sets a Skill/Level with a date attained when the last Subskill becomes attained. This is defaulted to No for all databases. To change to Yes, go to the Students menu and click Skills/Levels. View New Skills/Levels Setting
8910/10/17Staff Portal's My Schedule: Added Events and FiltersThe Staff Portal's My Schedule tab now shows Events! There are two tabs, one for Classes and one for Events. The Classes tab has a new Session filter and the Events tab has a filter for event timing. View Class Example, View Event Example
9010/10/17Class Summary Tab: Auto-update Enrollment NumbersThe Class Summary tab enrollment numbers section will automatically refresh/update when any of the following are done:
*Edit Max Size & save changes
*Edit Future Drop Date & save changes
*Drop Student
*Transfer Student
*Waitlist>Add and Delete Student
*Enroll Student
9110/10/17Transfer Student; Added Future TransfersTransfer Student now allows you to schedule future transfers! There are new fields to enter the current class's Drop Date and the new class's Enroll Date. When the drop date arrives, the system will automatically drop the student from the current class and enroll the student in the new class. A few format improvements were also made to make it easier to use. View Transfer Student
9210/04/17Statements: Added Text FormattingStatement's header and footer now have text formatting options. These are located in Edit Settings>Statements, Statements Email and Statements Print. Simply click the pencil icon to open the text formatter. View Header Text Formatter Example
9310/04/17Staff Portal: Updated Date & Time EntryStaff Portal's date and time pickers were updated to allow manual entry, along with adding a calendar icon and time filed formatting as time savers. View Staff Portal Date & Time
9409/13/17Password Requirements UpdateThe next time you change your password or add a new person with a password, the requirements have changed. Passwords need to be 9 digits long, with at least 1 upper case letter, 1 lower case letter and 1 number. View Password Requirements
9509/13/17Weekly Calendar for Makeups: Changes MadeWhen scheduling makeups, the Weekly Calendar has been changed to hide classes not at the Family Location. If you'd like to see classes at all locations, click the Change Criteria button to select Locations.
9609/07/17Statements: Paid/Unpaid is SmarterStatements Print and Email were made smarter when you're running statements for paid and unpaid transactions with a transaction date range. It now looks at the timing of payments in relation to the transaction date range entered, to determine which transactions are paid and unpaid.
9709/07/17Staff Portal My Time Card: Added Expand/CollapseAn Expand All button was added to quickly open all date's detailed information. This makes it easier and faster to see and enter time. View Expand All
9808/29/17Families Search: Added "(no value)" ePayment Schedule OptionFamilies Search - ePayment Schedule's drop-down list has a new option for "(no value)". This gives you a way to find families who don't have anything entered in their ePayment Schedule field. View ePayment Schedule's New Option
9908/29/17Staff Portal Settings: Added setting Include Skill/Level NotesA new setting was added to the Staff Portal Settings page, called Include Skill/Level Notes. This is defaulted to "Yes" for all databases so it works as it always has. Change this setting to "No" if you don't want to include the skill/level notes in the Skill Activity Email. View New Setting
10008/29/17Staff Portal: Added buttons for easier navigationThe Staff Portal now has buttons to go between the Attendance and Skill/Level pages faster. A button was also for Email. View Staff Portal Buttons example