Refer to Zippy AI - Your Jackrabbit Email Assistant for more info.
Refer to Offset Credit Card Processing Costs With Surcharges for more info.
Refer to Reduce Your Expenses With PayPath & Technology Fees for more info.
Refer to Edit a Student's Class Enrollment Date for more info.
- Notes have been made more visible.
- The student name is now linked to the Student record.
- When emailing from the waitlist, the Class name and waitlist size have been added to the email editor.
Refer to Be Happier With Zapier - Save Time With Automation for more info.
Refer to Manage Class Waitlists & Priority Ordering for more info.
Refer to Organization Default Settings for more info.
Refer to Event Registration and Enrollment from Within Jackrabbit for more info.
Display Participation on Student and Class Enrollments will default to Yes for Jackrabbit Dance Users. It will default to No for Class, Swim, Cheer, and Music Users but can be changed from the Gear icon > Settings > General > Recital Module Settings.
Refer to Organization Default Settings for more info.
- Student Enrolled in an Event - this is a new option for a "Trigger" event.
- Family Location and Family Balance - these two data fields can be included in a Zap when sending info from Jackrabbit.
Refer to Be Happier with Zapier - Save Time with Automation for additional details.
Refer to Email/Print Student Schedules for more information.
The column can be hidden by unchecking Notes using the Edit Column Settings.
- Medications
- Disabilities
- Special Needs
- Allergies
Refer to the Who's Scheduled to Be Here Report for more details.
These items have been added and/or updated in the Email Statements and Print Statements reports:
- Category 2 and Category 3 have been added as additional Search Criteria and are multi-select.
- Enrollment Status (formerly Enroll Status) has been aligned with the Search Criteria.
Check out these articles in the Help Center: Email Multiple Statements/Invoices and Print Multiple Statements/Invoices.
The Search Criteria in the Staff Portal Log report has been expanded to include the following:
- Additional Filter Options from a drop-down selection list.
- Choose a specific timeframe from the Search Activity Date From and Through Date.
Refer to the Staff Portal Log article for more info.
Use the Parent Portal Log report to see if and when parents are accessing the Parent Portal and to understand the activities they use it for. Select a date range, and the report will generate information in the Message column with the activity.
Here are a few examples of activities you can see in the report results:
- NEW! Updated a child's birthdate
- Parents unable to log in to the portal
- Billing information changed
- Agreed to policies
Refer to Use the Parent Portal Log to View Portal Activity for additional information.
When an event is scheduled, and questions have been added for attendees to answer, you can export the responses from the Questions/Options tab on the Event page. Just click the new Export button and select Excel (xls), CSV, or PDF file format to download the file.
For more event information, refer to Create Event Dates/Times in our Help Center.
For organizations that use the Jackrabbit Plus app or Mobile Inventor, we just made it easier for your parents to download the app from Google Play or the App Store.
- At Parent Portal Login - When a parent logs in, there is a call to take action: Download Our App Now! and they can use the active links at the top of the page to download the app.
- In the Parent Portal - Click the hamburger menu, and the call to take action, with the active links, is located at the bottom of the menu.
For additional information about Jackrabbit Plus, refer to Jackrabbit Plus - A Mobile App for Your Business.
A new filter, Last Class Enroll from/through is located under the Families menu > Lead File > Email Leads (left menu) > Search Criteria section. Select a date range using the calendar icons to filter the Lead File and find families who attended classes during that time period. The families can be emailed directly from the search results.
Refer to Email a Group of Leads for additional information.
Transaction Types (located under the Gear icon > Settings > General > Drop-down Lists) listed as "reserved" can't be deleted, however, they can be hidden from Users. Just use the Hide from users checkbox and save the changes.
Refer to Transaction Types for additional details.
Zap! Use Zapier to create automated workflows between Jackrabbit and your favorite business applications. Zapier allows you to automate repetitive tasks and lets you spend more time focusing on your students and your business. There is no extra fee from Jackrabbit for this integration, and Zapier has both a free and paid version.
Applications "talk" to each other with Zapier using some familiar terms and these new terms:
- Zap - an automated workflow consisting of a trigger and one or more actions that connect your applications.
- Trigger - your automation begins with a trigger. A trigger is the event stat starts a Zap.
- Action - Zapier's term for an event that a Zap performs once it's triggered.
Already a Zapier user? You will need an API Key to connect Jackrabbit and Zapier. After that, you are ready to start Zapping! If this is all new to you, refer to our Help Center article, Be Happier With Zapier, Save Time With Automation, for additional information.
Watch this short Zapier video that includes the API Key info.
The settings that control which classes display in the Parent Portal when a parent schedules a makeup class have been enhanced to offer additional options. These options are helpful for students who advance through class levels quickly.
- Set Same Category 1, Same Category 2, and Same Category 3 to No, to have all applicable classes displayed in the Parent Portal for a makeup class.
- If the above selections are set to Yes, the Category 1, 2, and 3 rules give an additional option to define whether the makeup class must have the same Category value as the class the student was absent from or the class the student is currently enrolled in.
Refer to Organization Default Settings - Parent Portal Absence & Makeup Settings for more info.
The Current Balance for a family is shown in three different places on a Family record; Summary tab, Transactions tab, and View Transaction History. We have modified the colors for the current balance amount shown to provide you with a quick visual indicator:
- Balanced owed = red
- Credit on the account = green
- $0 balance = black
Refer to The Family Record for additional information.
Located on the Availability tab of the Staff record, the printer icon has been replaced with an Export/Print icon. Click the new icon to select either Print or Export to Excel to download the staff member's availability data from the page. You will also see the same update was made in the Staff Portal on the My Schedule > Manage Availability page.
Refer to Staff Availability and Staff Availability in the Staff Portal for more details.
The new section, Default Email Addresses located under General Settings > Organization Defaults has been modified.
- The Organization Email still matches the email located under My Account. If you change this email address it automatically updates the email address under My Account.
- The Default to this Email Address for the "Email Replies Sent to" setting is new and you can select Yes or No:
- Select Yes and the Default Reply to Email Address directly below it will populate in the Email replies send to when you create an email.
- Select No and the Default Reply to Email Address will be grayed out. The Email replies send to will default to the Jackrabbit User email address. This can be changed at the time an email is created.
Click here to watch a short video about this update.
Refer to Organization Default Settings for additional information.
These two new Display Settings for the Enrollment Detail Report; Show First Day in Class and Show Last Day in Class default to No. Change the setting to Yes if you would like to include this information in the report results grid when you run the report.
Refer to the Enrollment Detail Report article for additional information.
An existing setting for the Parent Portal has been modified and will show how many spots are available for makeup classes. Go to the Gear icon > Settings > Parent Portal > Settings tab > Class Enrollment Settings section > Class Enrollment Openings (including Makeups) and select Show from the drop-down list.
When the setting is set to Show, a color badge will be displayed on the class card, in the Parent Portal, letting a parent know how many spots are left in the class.
- An orange badge displays when there are five or fewer spots available in the class.
- A gray badge displays when there are more than five spots available in the class.
Refer to Schedule Makeups in the Parent Portal for more information.
If you are a Spot TV client, you will notice a new column has been added to the All Classes grid: Spot TV Camera Group. With this new column, you will be able to quickly identify which classes are linked to camera groups. When the column is blank, you can assign a camera group to that class.
In the All Classes grid, you can assign or remove camera groups to multiple classes:
- Add Camera Group - Use the checkbox in the 1st column to select the classes, go to the More icon > Add Camera Group and select a Camera Group from the drop-down menu and click Add.
- Remove Camera Group - Use the checkbox in the 1st column to select the classes you want to change, go to the More icon > Remove Camera Groups.
Refer to Spot TV - Offer Online Streaming to Your Families for additional info, permissions, and settings.
More options have been added to the Enrollment Detail Report:
- Enrollment Created
- First Day in Class
- Last Day in Class
Refer to the Enrollment Detail Report for more report details.
New settings have been added to the Self Check-in feature. These settings allow you to set time limits for class check in and to personalize the experience for your students:
- Check-in Window - select a specific window of time (in minutes) when students are allowed to check in, before or after a class has started. A custom timeframe can be added when needed.
- Set Expiration Date for Confirmation Page - Check this setting when you want to have the confirmation message expire on a specific date.
- Student Birthdays - Use the colorful default graphic or create a custom birthday graphic to wish your student a happy birthday at check-in.
- Student First Day Classes - Use the default graphic or create a custom graphic to welcome a student to their first day of class.
- Student Level-Up - Use the default graphic or create a custom graphic to recognize a student has achieved the skills for the class.
In addition, quick links on the right side of the Self Check-in Settings page can be used to navigate to the settings you want to use or update.
Check out this short video showing you the new Student Check-in Settings
Refer to The Self Check-in Feature - Take Attendance & Increase Parent Engagement for additional info.
A new required section, Default Email Addresses has been added under the Gear (icon) > Settings > General > Organization Defaults left menu.
- The Default Reply to Email Address is new and will be the same as the Organization Email unless you opt to change it.
- The Organization Email is the same as the one located under the Gear (icon) > Account > My Account.
- The Default Reply to Email Address will populate in the Email replies sent to (Recipients section) when you compose an email (with just a few exceptions).
- The "reply to" email address is limited to a single email address.
If you set Show Instructors (Display Public Nicknames) to Yes, in the My Classes section of the Parent Portal settings, you will have the option to set the new setting Show Substitutes (Displays Public Nicknames) to Yes.
When this new setting is set to Yes, all student class cards under My Schedule in the Parent Portal will display substitute information:
- Next Substitution: N/A - no substitute has been scheduled for the class.
- Next Substitution: (Date) - there is an Upcoming Substitutions link. Click the link to see who will be the class substitute for the date listed and for any additional upcoming classes. Substitutes will be shown on all regular classes and makeup class cards. Substitutes will not be shown on Waitlist class cards.
A setting that controls substitute teacher information in the Staff Portal has been modified. Now, it's easier for teachers and substitutes to see class assignments on their Manage Classes tab.
For the setting: Go to the Staff menu > Active Staff > select a staff member > Portal Settings tab > Manage Classes tab. Select What Classes should this staff person see? Their Classes Only (returns classes from all locations, including Substitutions). When this option is selected and an instructor signs in to the Staff Portal > Manage Classes tab they will see a list of both Instructors and Substitutes in the Class column.
Additional selections have been added to the report results for the Enrollment Detail Report:
- Jackrabbit Family ID
- Student ID
- Class ID
Use the Show/Hide Columns button to add these to the report results. They are defaulted to unchecked.
Refer to the Enrollment Detail Report for more report details.
If a family has been flagged as a Problem Account they will no longer be able to enroll in events in the Parent Portal. The parents will still be able to log in to the Parent Portal to make a payment and review their account.
Refer to Problem Accounts (Families) for more information.
The Monthly Calendar now includes substitutes when they have been assigned to classes.
- If you leave Show Instructors at the top of the calendar unchecked, you can hover over the class, the instructor and substitute will be listed in the information that displays for the class.
- If you check Show Instructors at the top of the calendar, instructors for the class including substitutes will be listed.
Refer to the Monthly Calendar for additional information.
A new button has been added to the Recital Editor page. Click the button labeled Export Excel - Student Details to export the student recital data to an Excel sheet. The export of recital information can be edited, filtered, and used in a mail merge program as needed. In addition, Performance Notes are also included in the export to Excel.
Refer to Work with Recital Programs for additional information.
The list of student measurements generated by the Student Sizes report has been changed. The sort order of the measurements, from left to right, matches the Measurement Worksheet you may be using to record student measurements and sizes. This report can be exported to Excel, as a CSV file, or a PDF for additional uses.
Refer to the Student Sizes Report for additional info.
When a staff member enters Time Off in the Staff Portal or it's entered directly into Jackrabbit, the system automatically creates a Substitute record in the Substitutes report.
In the Substitutes report:
- The Substitute column displays the entries as Assign Later.
- A substitute can be assigned to the class in the report.
- An entry is added in the Comment column with Auto-created by Admin Time Off Entry or Staff Time Off Entry.
- Changes or cancellations made to Staff Availability will automatically update in the system.
- The Executive Dashboard Alert indicates how many substitutes are needed in the next 30 days.
Refer to Manage Substitute Instructors for Classes for additional information.
The Start Time and End Time columns on some pages/reports allow you to select a time range to filter the report results. Click the Clock icon in the columns to open the From/To drop-down and make the time selections.
Currently, this option is available on the following pages/reports:
- All Classes
- Substitutes
- Manage Substitutes (Instructors tab/Class record)
- Who's Scheduled To Be Here
Use the new Self Check-in feature so families/students can skip the front desk and check themselves in for classes. Attendance is recorded real-time in the Class record and is visible in both the Staff and Parent Portals.
- NEW! Copy or use the custom link to open the Self Check-in Startup screen.
- NEW! The User Activity report displays Self Check-in information and links to family/student details.
- A six-digit Staff PIN is required to open the Self Check-in for the day.
- Multiple tablets or laptops can be used simultaneously for check-in.
- An email template with a short video is available to email families: 138 Self Check-in Announcement.
- Check one or more students into their classes at the same time.
- Self Check-in is customizable. Select the accent color you prefer, add a logo, and more additional settings.
We created this short video to share with your families, How to Use Self Check-in!
The Help Center article, Set Up and Use Self Check-in, has been updated with additional details.
The ability to manage substitute teachers released in early March 2023. Now we are adding the substitute information to an individual staff member’s Weekly Schedule. Just go to an active Staff record and click the Weekly Schedule button to open the staff member’s Jackrabbit Weekly Calendar. All of their scheduled substitute classes will be listed in the calendar in both the Day View and Room View.
This Help Center article, Manage Substitute Instructors for Classes, has been updated.
A new display option has been added to the Class Skills/Levels report allowing you to see both class skills and student skills in the report results.
Go to the Class Skills/Levels report > Display Settings > I would like a skills report and set the Skill Display Option to All. Click Submit to run the report, and the student levels skills will be displayed in the report on a separate line below the class skills.
Refer to Class Skills/Levels Report for additional information.
This new report, with a related user permission, allows you to see your staff availability and time off, all in one place. The report results are in a grid format and the columns can be adjusted, filtered, and sorted. In addition, the report can be printed or exported to Excel.
Check out this short video now
Refer to Staff Availability for additional information.
Use the new Self Check-in feature so families and students can skip the front desk and enter their own check-in information for a class. Attendance is recorded real-time in the Class record and is visible in both the Staff and Parent Portals.
- A six-digit PIN is required to open the Self Check-in for the day.
- Multiple tablets or laptops can be used simultaneously for check-in.
- A new email template (138 Self Check-in Announcement) is available to email to families.
- Check in single or multiple students into one or more classes at the same time.
- Self Check-in is customizable with any colors you select, your logo, and additional settings.
Watch a short video, How to Use Self Check-in for families now!
Refer to Set Up and Use Self Check-in for additional information, permissions, and settings.
There is a new look to the Add a Family workflow (Families > All Families > Add New Family icon). The Add Family window has been redesigned to highlight the Use Quick Registration Form. We recommend using this form when adding a family so the family information can be added when registering. It's a plus that students can be enrolled in classes at the same time!
Take a look at the new design here.
Refer to Work with All Families - View, Search, and Take Action for additional info.
It's here, the new Substitute Teacher feature!! With the correct permissions, you will be able to record, view, and manage substitutes for classes.
- Easily manage substitutes in a Class record (Instructors tab).
- Use staff skills to help determine if a substitute is qualified to teach a class.
- Assign a substitute immediately or at a later date.
- An Executive Dashboard Alert link opens the Substitutes report; you can see the number of substitutes scheduled for the next 30 days.
- A yellow alert icon appears on the Executive Dashboard when a substitute needs to be assigned to a class.
- Weekly and Daily Calendars have been updated to show when a substitute has been assigned.
Watch this new video, Manage Substitute Instructors for Classes, so you can get started today!
Plus, check out this new Help Center article, Manage Substitute Instructors for Classes, for additional details.
The Who's Scheduled to Be Here report legend has been modified with active links. A link for All (#) displays the total number of students in the report results. Click on the First Day of Class (#) link, and only the students who are attending class for the first time will be displayed in the grid results and highlighted yellow.
Refer to the Who's Scheduled to Be Here report for more details.
Additional columns have been added to the Enroll History report. This class information will be included in the report results:
- Class Days
- Class Start Time
- Class End Time
Use the Show/Hide Columns button to hide or add columns of information. In addition, the Enrolled From Date/Through Date (Search Criteria) defaults to today's date. You can modify the date range as needed.
Refer to Enroll History Report for additional information.
All date fields (located under the Open filters icon) used to filter data, now have the option to manually enter in the MM/DD/YYYY. This new manual entry option makes it easier when the dates you want to use are a few months or even years from the dates displayed in the calendar.
These grid filters have the new calendar entry option:
- Families > All Families (Work with All Families - View, Search, and Take Action)
- Students > All Students (Work with All Students - View, Search, and Take Action)
- Classes > All Classes (Work with All Classes - View, Search, and Take Action)
Now you can select classes to allow makeups and exclude others! A new setting has been added in the Summary tab on all Class records. This setting, Allow Makeups in Class, lets you control if class makeups are allowed (defaults to Yes). The setting will only show on the Class record if you track absences and allow class makeups in your database (Gear icon > Settings > Makeup Settings > Always Allow Makeups).
When class makeups are allowed:
- The option to schedule a makeup class will be in the Weekly Calendar and the Parent Portal.
- Changes made to class makeup settings will be listed in the User Activity report.
In addition, a new field, Allow Makeup in Class, has been added in the Search Criteria Section for Edit All Classes under the Classes menu. Classes can be modified globally to allow makeups or set on an individual class basis.
Refer to Prevent Makeups from being Scheduled in a Class for additional information.
Post Late/Misc Fees - under the Transaction Details to Post criteria section, an option has been added to post a fee per Student Per Class. This will generate one transaction line item for each student fee in Preview. The options for the drop-down list include:
- Family/Account
- Student That Meets Criteria
- Active Student
- Student Per Class
Student That Meets Criteria, Active Student, and Student Per Class will preview one line per student per transaction on the results page. Duplicate Detection will also search for Student and Class. Refer to Post Late Fees (or Misc Fees) for more information.
Post Annual Fees - a field in the Search Criteria section has been updated with a new label, Post fee per, with drop-down choices of:
- Family/Account
- Student
- Student Per Class
The class name has been added to the pop-up window that opens when you start the drop a student from a class workflow. Now you will see the Student, Family, and Class names listed prior to dropping the student from the class.
Refer to Drop an Individual Student from a Class for additional information.
Never miss a student's birthday again! Run the Who's Scheduled To Be Here report to see who will be in classes on the date you select. You will see a new column, DOB (Date of Birth). The DOB column defaults to selected and will automatically be displayed in the grid results.
See the Who's Scheduled To Be Here report for more information.
When sending an email from the All Classes page, or directly from a Class record, you can select Send Additional Emails To other internal email addresses located in the Recipients section of the Email/Text Class page.
Refer to Email Classes for additional information.
The Family ID information entered into a Family record on the Summary tab is now an optional column in the Contact Listing report. To see the column in the report, the Family ID needs to be checked off in the Show/Hide Columns window.
Refer to the Contact Listing Report for more info.
Now you can create a private invitation only event using a unique link. The link opens your Online Registration form for new families, and existing families are directed to the Parent Portal to sign up for the private event.
Refer to Create an Invitation Only Event Date for additional details.
A new blue toggle, Show Empty Classes, has been added to the Staff Portal > Manage Classes tab. Just slide the toggle to the left, and only classes with student enrollment will display in the class list; all other classes will be hidden.
Refer to Manage Classes in the Staff Portal - The Main Page for more info.
There is a new setting, Omit Family; it's a checkbox on the Family record > Billing tab. With the addition of this setting, you can use the automation feature and schedule tasks for Posting Tuition Fees and/or Process ePayments. The omitted families will be excluded and will remain omitted until the checkbox is cleared.
Additional filters have been added on the All Families page to locate families that have been omitted:
- Financial Details > Fee Arrangements > Omitted Post Tuition Fees
- Financial Details > Fee Arrangements > Omitted ePayments
The User Permission to omit families is defaulted to off. The permission, Omit Family from Transactions, must be enabled to see the option on the Family record.
Refer to Automatically Omit a Family from Tuition or ePayment Batches for additional information.
Select different Search Criteria filters on the Search Transactions page (Transactions menu > Search) to locate the following:
- Fees
- Payments
- Credits
- Refunds
The results are displayed in a grid, you can filter, search, edit, print, and Send a Message to families. Use the row menu to work with a single transaction or leave the 1st column unchecked to select all transactions. In addition, you can use the checkboxes to select a group of transactions.
Refer to Search Transactions for additional information.
The number of rows on the Preview Tuition Fees page has been increased. Use the drop-down arrow at the bottom of the grid to set the items per page from the default of 50 up to 1000.
See the Preview Tuition Fees Page (Post Tuition Fees Feature) article for more info.
To help you manage class makeups, additional Search Criteria have been added to the options for Eligible for Makeup. In addition to the Yes and No drop-downs, these selections are available:
- Yes, Makeup Scheduled
- Yes, Makeup Not Scheduled
A new column, Makeup Attendance in the report results, shows you if a student was present or absent for their makeup class. Emails can be sent directly from the report results. Refer to Absences/Makeups Report for more details.
The ePayment Schedule Parent Portal Quicklink located under the Billing & Payments tab can be modified as needed. The name in the field can be changed by going to the Gear (icon) > Settings > Online Registration > Field Options/Labels (left menu) > Family Information > ePayment Schedule. Enter a preferred title in the field to change the Quicklink.
A parent can use the Quicklink to change their ePayment Schedule by selecting a payment option from the drop-down list.
There are now three ways to log in to Jackrabbit:
- Jackrabbit User ID and Password
With the new login page, just link your Jackrabbit account once to a Facebook or Google account and we do the rest. In addition, you can use the Go To drop-down list (defaults to Dashboard) and change it to go to All Families, All Students, and All Classes.
Refer to Log In and Out of Your Database for more info.
The Preview Tuition Fees page (Transactions menu > Post Tuition Fees > Preview Tuition Fees) has been updated with a fresh look and feel!
- The Data Summary in the upper left gives you all your data at-a-glance.
- The grid allows you to uncheck any check boxes and the Data Summary numbers adjust to reflect the items selected (defaults to all rows selected).
- Active links in the grid open Family/Student/Class records.
- The Details column provides you with a summary of the transaction.
- Use the action icons to Squeeze/Expand and Export to Excel when rows are selected in the grid.
Refer to The Preview Tuition Fees Page (Post Tuition Fees Feature) for more info.
The option to do a single Family Search has been added to Transactions menu > Process ePayments. Located in the Family Criteria section you can enter a family's name and select the family. The family's ePayment Method and Location will autopopulate. This allows you to preview and process an ePayments task for a single family.
Refer to Automate ePayments - Schedule ePayments to Process Later for additional details.
A Statement button has been added to the Student record. You can use this button to open the Pick Statement Type window to generate the following:
- Printed Statement (PDF) - create a PDF for one or more students in the Family account.
- Email Statement - create and send an email to one or more of the students in the Family account.
The Operation column for both Transactions menu > Recent Transactions > Tuition Fees and Transactions menu > Recent Transactions > ePayments going forward has active links listing Operation Details:
- Recent Transactions > Tuition Fees - the Operation column link opens the Operations Details window with tabs that show Posting Criteria, Discount Rules, and Client Settings.
- Recent Transactions > ePayments - the Operation column link opens the Operations Details window with tabs that show Payment Settings, Family Criteria, and Transaction Criteria.
This information is useful if you want to check the criteria selected for a specific task.
These options have been added to the Staff Availability feature:
- Filter for Availability and Time Off entries.
- A blue dot indicates there is an additional feature, All Day Entry. Hover and click the day of the week and the entire day (12:00am - 11:59pm) is added.
Refer to the Help Center article Staff Availability for more info.
A new Organization Default setting has been added to provide greater flexibility when tracking Student and Staff immunization information. Located under the Gear (icon) > Settings > General > Organization Defaults > Immunization Settings defaults to Immunizations. This can be changed to another preferred name that will appear throughout Jackrabbit.
Immunization data entered for Students in the Student record (Medical tab) and for Staff in the Staff record (Misc. tab) is accessible in these reports:
- All Students (Students menu)
- Class Rolls report
- Who's Scheduled to Be Here report
- All Staff (Staff menu)
Refer to Track Immunizations for Students and Staff for additional details.
The option to send a text message or a push notification, when enabled, has been added to the Student Detail report. Located under the Send a Message (icon) select from the menu to send the following:
- Push Notification
- Text Message
Refer to the Help Center article, Student Detail Report for additional information.
The option to select one or more students in a family, when generating statements, has been added to the Family/Account Search Criteria section of these two reports:
In addition, statements can be printed or emailed from a Family record using the Statement button.
Yardstik is a background screening service fully integrated with Jackrabbit. Yardstik provides a convenient, streamlined, affordable choice for background screening. You can include screening for both existing employees and new candidates.
The standard screening package includes:
- National criminal search
- National Sex Offender Registry search
- Office of Foreign Asset Control & Most Wanted Lists search
- Address & Social Security trace
- Current county of residence criminal search
Check out a new article and video, Employee & Candidate Screening with Jackrabbit and Yardstik for additional details.
These columns have been added to the All Families grid:
- Contacts - lists the family contacts with contact and authorization details.
- Jackrabbit Family ID - the unique ID number Jackrabbit assigns to a family (lower-left corner of the family record).
- Customized Family ID - a family ID you can assign.
The columns default to hidden and can be added to your All Families grid view at any time. Go to Edit Column Settings > Columns and select the check boxes to add these columns to your grid.
The Students (menu) > All Students grid has been updated with the following:
- Student Name - The student's name is separated into Student First Name and Student Last Name columns.
- Primary Contact - The primary contact name is separated into Primary Contact First Name and Primary Contact Last Name columns (select using Edit Column Settings).
- Current Classes - A list of the student's classes is shown in a Current Classes column (select using Edit Column Settings).
- Category 1, 2, 3 - The filters for Enrollment > Find Students by category > Category 1, 2, and 3 have been updated to be multi-select. This lets you filter for students by multiple categories.
Refer to Work with All Students - View, Search, and Take Action for more details.
- User Permission Added - A new User permission, View/Assign Policies, limits access to manage policies and policy groups. Refer to Legal Policies & Policy Groups - An Overview for additional details.
- Copy Policy Groups into Classes - Whether you copy an individual class or a group of classes it's now required to select Yes or No to copy the Policy Groups into the new classes. Refer to Copy a Single Class and Copy Multiple Classes at Once for additional info.
These options have been added to the Enrollment Detail report:
- Search Criteria - Multi-select Category 1, 2, and 3 (hold the Shift or Ctrl key to select more than one category in the list).
- Columns - Address, City, State, and Family Zip columns default to shown in the report. Use the Show/Hide Columns button to hide any columns in the report.
Refer to Enrollment Detail Report for more details.
You no longer need to update a policy to require parents to reagree in the Parent Portal!
Just follow the steps outlined in Step 1 - Create & Manage Policies to require your families to reagree to some or all of the policies the next time they sign into the Parent Portal.
An optional email notification setting has been added to Staff Availability. When a staff member makes a change to their availability and time-off, in the Staff Portal, you will get an email notification when Staff availability notifications is set to Yes and an email address is entered.
The setting is located under the Gear (icon) > Settings > General > Organization Defaults > Staff Availability Settings.
See Staff Availability for more info.
It's easy to find Resources in the All Families and All Students grids. A new filter has been added under the Open Filters (icon) to filter for the following (depending on the grid you are viewing):
- Only show students/families with resources
- Only show students/families without resources
If you need to communicate with students enrolled in an event, use the new Email/Text Event button on the Event page. You can send text messages and/or push notifications when these features are enabled.
Refer to Add an Event Step 2 - Create Event Dates/Times for more details.
There is a new look and feel to the Availability (tab) in the Staff record. Now you can customize the colors and settings for staff availability and time off! Once scheduled, staff availability and scheduled time off are displayed on the Daily Calendar.
In addition, staff members with access can view and enter their own availability directly into the Staff Portal. This saves you time and effort!
Refer to these articles for additional details and settings info:
A link (Scheduled Tasks next 30 days) has been added to the Alerts section of the Executive Dashboard. Click the link to go to the Task Management page (Transactions menu > Automation > Task Management).
Automated tasks you schedule to post tuition and/or to process ePayments are listed on the Task Management page.
This report has been updated and the results are displayed in the new grid format. These grid options are now available:
- Adjust Columns (Squeeze or Expand the grid)
- Send a Message (Emails, Push Notifications & Text Messages when enabled)
- Print and Export to Excel
- Save as Favorite/Load Favorite
Refer to Who's Scheduled to be Here Report for additional details.
There is no longer a need to run enrollment reports before you archive students to the Lead File. Archived student enrollment information is now included in these enrollment reports:
If a student dropped a class and was archived to the Lead File, their information will be listed in the Class record > Drop List (tab).
Announcing a new Jackrabbit in-app Resource Center! Click the megaphone icon located in the upper right-hand corner of any page to access a wide variety of helpful Jackrabbit information including:
- Guide Library (Feature overviews and tutorials)
- Latest Enhancements (What's new in Jackrabbit)
- News & Events (Featured blogs, events & offers)
- Trainings & Video Library (On-demand webinars and tutorials)
- Submit your Ideas (Jackrabbit Idea Portal)