Most Recent Software Enhancements

#DateEnhancementDescription
105/29/25Need Help With Anything Jackrabbit?Want to learn about these enhancements or more about your Jackrabbit system?

Schedule my call
205/29/25Staff Portal: Manage AppointmentsInstructors can now take attendance for appointments, filter their schedules, email participants, and view parent or admin comments within each booking.
305/15/25Parent Portal: Hide Individual Class EnrollmentsUse the new Display in Portal Student Schedule setting on the Summary tab of the Class record to easily hide enrollments from the My Schedule page in the Parent Portal. This helps reduce parent confusion and keeps schedules clean, which is ideal for using classes for tryouts, volunteer groups, or Spot TV access.
405/15/25Appointment Types: Add TaxesYou can now apply taxes to Appointment Types - great for making private lessons or other services taxable. The new setting lives in the Fee Settings section of each Appointment Type and defaults to your existing tuition tax settings.
505/08/25Parent Portal: Recurring Appointments Have Arrived!Parents can now book private lessons, space rentals, and evaluations on repeat, saving time and hassle. One setup, multiple appointments!

Refer to Book an Appointment in the Parent Portal to learn more.
605/08/25Activity Calendar: Enhanced Printing OptionsYou asked, and we delivered! When a class has a maximum size of one, you can now choose to print the student’s name on calendar reports - no more guesswork for private sessions.
705/08/25Activity Calendar: Additional UpdatesSearch smarter: Adding to the waitlist now filters by student first and last name only.

Instant access to new classes: After adding a class, you’ll see a direct link to open the Class record so that you can jump into edits or review without extra clicks.
804/30/25Executive Dashboard: New Compact ViewYou spoke, we listened! We’ve added a compact view with resizable widgets to make the Executive Dashboard easier to navigate. See more, scroll less, and tailor the layout to fit the way you work.

Refer to Customize Your New Executive Dashboard View to learn more.
904/21/25Staff Portal: Improved AccessibilityWe’ve updated the icons in the Staff Portal to make them more accessible for all Users. With better color contrast and visual clarity, it’s now easier to navigate and complete tasks with confidence.
1004/21/25Appointments: Added Details for Smarter SchedulingNow, when booking, you’ll see even more helpful info, like the Business Location tied to the Appointment Type, along with the student’s gender, age, and Location - so you can schedule with confidence.
1104/21/25Staff Portal: View Appointment SchedulesStaff can now view their appointment schedules right in their Staff Portals - making it easier to stay on top of upcoming lessons, evaluations, and more.
1204/21/25Add Class Drawer: Customize Category 1There’s no need to leave the Add Class drawer - now you can quickly add a new Category 1 drop-down without losing your progress. It’s a faster way to customize your class setup without the extra clicks.
1303/27/25Activity Calendar: Add to WaitlistAdd students to the waitlist through an improved workflow, accessible from the Activity Calendar (in the class card) and the Class record (on the Waitlist tab). The new process enables you to search for specific students and view key details, such as age and birthdate, to ensure proper class placement.
1403/27/25Parent Portal: Appointments in the Parent PortalSingle Appointment Booking is now in the Parent Portal! Parents can manage their own appointments, reducing calls and emails. Payments and policy agreements are completed at booking for a seamless experience.

Watch this quick video to see it in action.
1503/27/25Activity Calendar: Enroll New and Existing Students in ClassesEnroll new students and register both new and existing students in classes directly from the class cards on the Activity Calendar. The workflows are consistent with other areas of Jackrabbit, providing a seamless experience for managing class registrations.
1603/27/25Appointments: Adjust Max Size for Greater FlexibilityEasily adjust the max size of existing appointments, offering more flexibility to accommodate additional siblings or address space and student-related challenges. This update helps ensure smoother scheduling and better resource management.
1703/13/25Recurring Appointments Are Here!Booking appointments just got simpler. Now, you can set up recurring appointments within Jackrabbit (Parent Portal appointments are coming soon!). Choose weekly, bi-weekly, monthly, or more, and say goodbye to booking each slot individually.

Refer to Book an Appointment Within Jackrabbit for more information.
1802/28/25EPayments Automation: Control Collection of Future FeesYou now have more flexibility when scheduling ePayments for a later date, with the option to collect only current fees or include future-dated fees.

Refer to Automate ePayments - Schedule ePayments to Process Later for more information.
1902/28/25Parent Portal: New View for Student SchedulesParents can now see their children's activities more clearly with an upgraded, collapse/expand schedule view, making it easier than ever to stay on top of classes, events, and appointments (coming soon to the Parent Portal!).
2002/14/25Automation: New CRM Integration - Effortless Contact SyncPhase one of Jackrabbit’s CRM integration enables a one-way sync, automatically and continuously sending contacts from Jackrabbit to your CRM.

Refer to Integrate Your CRM With Jackrabbit for more information.
2102/14/25Activity Calendar: Optimized Printing OptionsEffortlessly print an optimized stacked view from the Activity Calendar, showing selected details without disrupting your preferred view on screen.
2201/10/25Paid Fees Report: New Filter OptionsThe Paid Fees Report now includes Membership Type as a filter option. This update allows you to break down payments by Membership Type, in combination with other selected criteria, for more detailed and customizable reporting.
2312/12/24Settings: New Option to Advance Enroll DateA new setting lets you advance the enroll date by one day for students enrolling through Online Registration or the Parent Portal if the class has already met that day. This ensures accurate tuition posting and clear first class date messaging.

Refer to Organization Default Settings for more information.
2412/12/24Delete Transaction Fees: Preview Transactions To Be DeletedPreview transactions before deleting them to prevent accidental removal. Deselect any transactions you want to keep, then proceed with deleting the remaining selected ones.
2512/12/24Appointments: Improved Workflow for New Appointment TypesThe default duration for new Appointment Types has been reduced from one hour to 30 minutes to better align with common availability window settings.
2612/12/24Zapier: Map Class Room Field During Student EnrollmentYou can now seamlessly transfer the Room field from class records during student enrollment, allowing more class details to be shared across systems.
2711/14/24Activity Calendar: Select All Filter Option AddedA new option in the Activity Calendar lets you quickly select all items in a filter drawer with the flexibility to deselect any items you'd like to exclude.

Watch this short video.
2811/14/24Activity Calendar: Stacked View Options AddedStacked view options are now available in Instructor and Room View Activity Calendars, perfect for a printable, streamlined schedule!
2910/31/24Activity Calendar: Saved Filters (Favorites)Apply frequently used filters quickly to the Activity Calendar when you create Saved Filter Groups. Each User can set a Default Filter Group and choose to share a Saved Filter Group with all system Users.

Watch this short video.
3010/31/24Activity Calendar: Print Agenda ViewPrint a streamlined, organized overview with the Agenda View to list all classes, events, and appointments for a specific day chronologically.

Refer to The Activity Calendar - Classes, Events, and Appointments for more information.
3110/17/24Introducing Appointments!Easily schedule private lessons, evaluations, and room rentals by auto-creating time slots based on staff and room availability. This release focuses on administrative booking, with updates for Parent and Staff Portals coming soon.

Refer to Appointments for more information.
3210/17/24Executive Dashboard: Updated Mobile ViewThe new Executive Dashboard is now easier to navigate on mobile devices, displaying in desktop proportions instead of stacking widgets for a more streamlined experience.
3310/17/24Staff: New Staff PIN Visibility AddedA new Staff PIN column has been added to the Active Staff listing, making it easier to quickly identify staff members who are missing a PIN required for Self Check-in.
3409/30/24Activity Calendar: Instructor View AddedThe new Instructor View in the Activity Calendar organizes each day by instructor, allowing users to easily see activities, availability, time off, and skills for each instructor at a glance.

Refer to The Activity Calendar - Classes & Events for more info.
3509/30/24Activity Calendar: Event Filtering AddedThe Activity Calendar now features event filtering with filter search bars, enabling users to easily select filters and view specific events.
3609/26/24Texting: Streamlined Twilio SetupWe've simplified the Twilio texting setup in Jackrabbit by guiding you through the process and managing it directly. Texting fees will now be included in your monthly subscription based on usage.

Refer to Text Messaging With Jackrabbit and Twilio for more info.
3709/26/24Zapier: New Family Created ZapYou can now send information from Jackrabbit when a new family is created. This zap fills the gap for families who register but haven't yet enrolled in a class.
3809/26/24Resources: MOV4 Upload SupportInstructors can now upload mov4 video files to the Staff Portal, eliminating the need for time-consuming file conversions or external storage services.
3909/12/24Calendar: The New Activity Calendar is Here!Managing your classes and events is easier than ever. Streamline your operations and improve efficiency with customizable views, real-time availability, and conflict-free scheduling.

Refer to The Activity Calendar - Classes & Events for more info.
4009/12/24Staff Portal: Enter Student Size Information in the Staff PortalStaff can now input student size information directly in the Staff Portal - no more transferring data from manual worksheets! 

Refer to General Staff Portal Settings for more info.
4109/12/24Staff Portal: View Student User-Defined FieldsStaff can now view Student User-defined fields directly in the Staff Portal, giving them quick access to important details. 

Refer to General Staff Portal Settings for more info.
4209/12/24Self Check-In: New Full Screen OptionKeep users focused and prevent distractions with full screen mode for Self Check-in.

Refer to The Self Check-In Feature for more info.
4309/12/24Post Tuition Fees: New Column Search FieldsQuickly and easily locate tuition fees with the new column search fields that have been added to the Preview Tuition Fees results page.
4408/29/24Email: Google Drive Capability Added to the New Email EditorYou can now add direct links to files stored in Google Drive within the new email editor (available for email templates), making sharing important information with your families easier than ever!

Refer to Create Custom Email Templates for more info.
4508/29/24Skills: Option to Hide the Skills Date Tested FieldYou can now hide the Date Tested field, keeping it out of view in the application, Staff Portal, and Parent Portal.

Refer to Create Skills/Levels for more info.
4608/15/24Email: New Email Editor for TemplatesWe're excited to introduce Jackrabbit’s new email editor, which is available now when you create an email template. This updated editor features a drag-and-drop interface, allowing you to easily add blocks for headings, text, images, and buttons to create professional, branded emails.

Refer to Create Custom Email Templates for more info.
4708/15/24The Self Check-in Feature - Take Attendance & Increase Parent EngagementA new setting offers greater flexibility in attendance management. You can choose whether Jackrabbit automatically records absences or if a staff member is responsible for finalizing attendance for those not checked in.

Refer to The Self Check-in Feature - Take Attendance & Increase Parent Engagement for more info.
4807/18/24Executive Dashboard: New DefaultWe are excited to announce that the Executive Dashboard will now default to the New Dashboard Experience. This update brings a modernized look and enhanced features. For a limited time, you can switch back to the Classic Dashboard Experience from the Dashboards menu.
4906/13/24Parent Portal: Omit Family from Payment Information PromptWhen you require parents to save a payment method before enrolling in classes in the Parent Portal, you can opt to omit individual families from that requirement to be able to navigate beyond login in their Parent Portals (e.g., to view schedules).

Refer to Manage Credit Card & Bank Account ePayment Settings for more info.
5005/30/24EPayments: Enhanced Credit Card Expiry Visibility Visibility has been added in several key areas for families with expired or soon to expire credit cards:

Family record > Billing Info tab
All Families page data visual
Parent Portal messaging

Refer to Track Expiring Credit Cards for Families for more info.
5105/30/24Classes: Record Absences for Multiple Classes at OnceEasily record absences for multiple classes from the All Classes page when tracking absences in Jackrabbit. Save time in situations like partial closures or multiple class cancellations.

Refer to Enter Student Absences from the All Classes Grid for more info.
5205/16/24Parent Portal: New Payment Information Prompt Saves You TimeIf you require parents to save a payment method before enrolling in classes in the Parent Portal, those with expired or missing payment information will now be prompted to update it upon login before proceeding.

Refer to Manage Credit Card & Bank Account ePayment Settings for more info.
5305/16/24Notes: Put a pin in it!Keep essential notes in sight. Pin family, student, class, and staff notes to the top of the list to make important information easily visible to all Users. The most recently pinned note appears first.
5404/18/24New Executive Dashboard ExperienceWe've revamped the Executive Dashboard with a sleek and intuitive new design. Convenient drag-and-drop customization lets you arrange your view to focus on what matters most!

Refer to The Executive Dashboard - An Overview for more info. 

Watch the Executive Dashboard Webinar (13 min)
5504/18/24Staff Portal: Recital Participation VisibilityStaff now have a convenient way to identify which students are participating in recitals. A Ticket icon now appears next to their names on the Attendance page of the Staff Portal.

Refer to Organizational Defaults for more info.
5603/28/24Email: Introducing Zippy AI - Your new email assistantStep up your email game with Zippy AI, an artificial intelligence-powered email assistant that will help you create emails with ease, saving you time and energy!

Refer to Zippy AI - Your Jackrabbit Email Assistant for more info.
5703/13/24EPayments: Recoup Processing Fees with SurchargesYou can now offset your processing costs by automatically passing on a surcharge to credit card payments, allowing you to reinvest in your business.

Refer to Offset Credit Card Processing Costs With Surcharges for more info.
5803/13/24EPayments: Reduce your monthly expenses with PayPathSkip the traditional monthly billed subscription. Simply pass on a small technology fee to parents and keep enjoying all the amazing Jackrabbit features hassle-free!

Refer to Reduce Your Expenses With PayPath & Technology Fees for more info.
5903/07/24Enrollment: You can now edit a student's class enrollment dateIt’s here! A Jackrabbit User with the required User permissions can easily modify a student's class enrollment date. This update allows for quick adjustments to enrollment dates, whether from online registrations, Parent Portal enrollments, or administrative errors.

Refer to Edit a Student's Class Enrollment Date for more info.
6003/07/24Classes: Waitlist Priority Order RefinementYou asked - we listened! We've made a few changes: 
  • Notes have been made more visible.
  • The student name is now linked to the Student record.
  • When emailing from the waitlist, the Class name and waitlist size have been added to the email editor.
Watch this short video for more info.
6103/07/24Integration: New Zapier trigger events to send information out of JackrabbitWe've added four new trigger events to our Zapier integration. Now, you can send information out of Jackrabbit whenever you add a new staff member, create a new substitute, record a student absence, and book a student makeup.

Refer to Be Happier With Zapier - Save Time With Automation for more info.
6203/07/24Reports: Reconciling ePayments just got easierWhen you show all transactions in the settings, the Deposit Slip report will include a column with each ePayment’s PSP Reference/Transaction ID. This number helps you reconcile your bank statements by providing a way to cross-reference between the payments recorded in your gateway account and those deposited to your bank account.
6302/15/24Classes: Waitlists had a makeover and now allow priority orderingThe Waitlist tab in the Class record has a new look and functionality. You now have the flexibility to prioritize your waitlists by something other than the date the student was added, e.g., by skill level or enrollment status! Take more action with new options for emailing students individually, editing multiple notes at once, and more.

Refer to Manage Class Waitlists & Priority Ordering for more info.
6402/15/24Parent Portal: The scheduling window for absences now includes an hours optionCustomize the window for scheduling absences in the Parent Portal not just by days, weeks, or months but by hours now, too!

Refer to Organization Default Settings for more info.
6501/18/24Events: Transfer enrollment between Event DatesSave time! Quickly and easily transfer a student or family between dates/times of the same Event Type.

Refer to Event Registration and Enrollment from Within Jackrabbit for more info.

6601/04/24Recitals: Visibility for Recital ParticipationA new setting has been added to the Organization Default Settings to allow you to add a Recital Participation column to the Family and Student records and the Enrollment Detail Report.

Display Participation on Student and Class Enrollments will default to Yes for Jackrabbit Dance Users. It will default to No for Class, Swim, Cheer, and Music Users but can be changed from the  Gear icon > Settings > General > Recital Module Settings

Refer to Organization Default Settings for more info.
6701/04/24Post Fees: Post Late/Misc FeesThe Search Criteria for Post Late/Misc Fees now allows you to select multiple values for Category 2 and Category 3. With this new option, you can further refine the families that should be included in the fee posting.
6811/30/23Integrations: Zapier Gets HappierFor Jackrabbit clients who use Zapier, these new Zap options can be included when information is sent out from Jackrabbit to be used with other applications.
  • Student Enrolled in an Event - this is a new option for a "Trigger" event.
  • Family Location and Family Balance - these two data fields can be included in a Zap when sending info from Jackrabbit.

Refer to Be Happier with Zapier - Save Time with Automation for additional details.

6911/30/23Students Menu: Print Student Schedules AddedA new option has been added to the Students menu. Now you can go to the Students menu > Student Schedules > Print to open a Print Student Schedules page. You can select the Search Criteria, Schedules, and Display Settings. The report results generate a list of the student schedules to print.

Refer to Email/Print Student Schedules for more information.

7011/30/23Classes: Notes Column Added to All ClassesA Notes column has been added to the All Classes page. The column defaults to be shown on the grid and displays the number of notes added to the class. Click a number link to open and view the notes. A new note can be added when the Notes window is open.

The column can be hidden by unchecking Notes using the Edit Column Settings.

7111/30/23Reports: Who's Scheduled to Be Here - Medical Columns AddedTo help you recognize students with medical issues attending classes on a given day, these columns have been added to the Who's Scheduled to Be Here report:
  • Medications
  • Disabilities
  • Special Needs
  • Allergies
This information is pulled from the data entered into the Medical tab of a Student record. These new columns are set to show in the grid by default.

Refer to the Who's Scheduled to Be Here Report for more details.

7211/30/23Reports: Updates Made to Email & Print Statements

These items have been added and/or updated in the Email Statements and Print Statements reports:

  • Category 2 and Category 3 have been added as additional Search Criteria and are multi-select.
  • Enrollment Status (formerly Enroll Status) has been aligned with the Search Criteria.

Check out these articles in the Help Center: Email Multiple Statements/Invoices and Print Multiple Statements/Invoices.

7311/30/23Staff Portal: Staff Portal Log Enhanced

The Search Criteria in the Staff Portal Log report has been expanded to include the following:

  • Additional Filter Options from a drop-down selection list.
  • Choose a specific timeframe from the Search Activity Date From and Through Date.

Refer to the Staff Portal Log article for more info.

7411/10/23Parent Portal: Portal Log Report Message Added

Use the Parent Portal Log report to see if and when parents are accessing the Parent Portal and to understand the activities they use it for. Select a date range, and the report will generate information in the Message column with the activity.

Here are a few examples of activities you can see in the report results:

  • NEW! Updated a child's birthdate
  • Parents unable to log in to the portal
  • Billing information changed
  • Agreed to policies

Refer to Use the Parent Portal Log to View Portal Activity for additional information.

7511/03/23Events: Export Button Added to Event Questions/Options Tab

When an event is scheduled, and questions have been added for attendees to answer, you can export the responses from the Questions/Options tab on the Event page. Just click the new Export button and select Excel (xls), CSV, or PDF file format to download the file.

For more event information, refer to Create Event Dates/Times in our Help Center.

7611/02/23Parent Portal: Jackrabbit Plus - App Download Buttons Added

For organizations that use the Jackrabbit Plus app or Mobile Inventor, we just made it easier for your parents to download the app from Google Play or the App Store.

  • At Parent Portal Login - When a parent logs in, there is a call to take action: Download Our App Now! and they can use the active links at the top of the page to download the app.
  • In the Parent Portal - Click the hamburger menu, and the call to take action, with the active links, is located at the bottom of the menu.

For additional information about Jackrabbit Plus, refer to Jackrabbit Plus - A Mobile App for Your Business.

7710/19/23Lead File: Date Range Search Criteria Added to Email Leads

A new filter, Last Class Enroll from/through is located under the Families menu > Lead File > Email Leads (left menu) > Search Criteria section. Select a date range using the calendar icons to filter the Lead File and find families who attended classes during that time period. The families can be emailed directly from the search results.

Refer to Email a Group of Leads for additional information.

7809/14/23General Settings: Transaction Types Drop-downs (Reserved)

Transaction Types (located under the Gear icon > Settings > General > Drop-down Lists) listed as "reserved" can't be deleted, however, they can be hidden from Users. Just use the Hide from users checkbox and save the changes.

Refer to Transaction Types for additional details.

7908/17/23Integrations: Jackrabbit + Zapier Now Available

Zap! Use Zapier to create automated workflows between Jackrabbit and your favorite business applications. Zapier allows you to automate repetitive tasks and lets you spend more time focusing on your students and your business. There is no extra fee from Jackrabbit for this integration, and Zapier has both a free and paid version.

Applications "talk" to each other with Zapier using some familiar terms and these new terms:

  • Zap - an automated workflow consisting of a trigger and one or more actions that connect your applications.
  • Trigger - your automation begins with a trigger. A trigger is the event stat starts a Zap.
  • Action - Zapier's term for an event that a Zap performs once it's triggered.

Already a Zapier user? You will need an API Key to connect Jackrabbit and Zapier. After that, you are ready to start Zapping! If this is all new to you, refer to our Help Center article, Be Happier With Zapier, Save Time With Automation, for additional information.

Watch this short Zapier video that includes the API Key info.

8008/17/23Settings: Additional Options for Makeup Class Rules

The settings that control which classes display in the Parent Portal when a parent schedules a makeup class have been enhanced to offer additional options. These options are helpful for students who advance through class levels quickly.

  • Set Same Category 1, Same Category 2, and Same Category 3 to No, to have all applicable classes displayed in the Parent Portal for a makeup class.
  • If the above selections are set to Yes, the Category 1, 2, and 3 rules give an additional option to define whether the makeup class must have the same Category value as the class the student was absent from or the class the student is currently enrolled in.

Refer to Organization Default Settings - Parent Portal Absence & Makeup Settings for more info.

8108/17/23Family Record: Current Balances Display in Different Colors

The Current Balance for a family is shown in three different places on a Family record; Summary tab, Transactions tab, and View Transaction History. We have modified the colors for the current balance amount shown to provide you with a quick visual indicator:

  • Balanced owed = red
  • Credit on the account = green
  • $0 balance = black

Refer to The Family Record for additional information.

8208/17/23Staff Availability: New Icon for Print/Export

Located on the Availability tab of the Staff record, the printer icon has been replaced with an Export/Print icon. Click the new icon to select either Print or Export to Excel to download the staff member's availability data from the page. You will also see the same update was made in the Staff Portal on the My Schedule > Manage Availability page.

Refer to Staff Availability and Staff Availability in the Staff Portal for more details.

8308/08/23Email: Update for Default Email Addresses

The new section, Default Email Addresses located under General Settings > Organization Defaults has been modified.

  • The Organization Email still matches the email located under My Account. If you change this email address it automatically updates the email address under My Account.
  • The Default to this Email Address for the "Email Replies Sent to" setting is new and you can select Yes or No:
    • Select Yes and the Default Reply to Email Address directly below it will populate in the Email replies send to when you create an email.
    • Select No and the Default Reply to Email Address will be grayed out. The Email replies send to will default to the Jackrabbit User email address. This can be changed at the time an email is created.

Click here to watch a short video about this update.

Refer to Organization Default Settings for additional information.

8408/03/23Reports: Enrollment Detail Report Settings

These two new Display Settings for the Enrollment Detail Report; Show First Day in Class and Show Last Day in Class default to No. Change the setting to Yes if you would like to include this information in the report results grid when you run the report.

Refer to the Enrollment Detail Report article for additional information.

8508/03/23Parent Portal: Show Makeup Spots Left in Classes

An existing setting for the Parent Portal has been modified and will show how many spots are available for makeup classes. Go to the Gear icon > Settings > Parent Portal > Settings tab > Class Enrollment Settings section > Class Enrollment Openings (including Makeups) and select Show from the drop-down list.

When the setting is set to Show, a color badge will be displayed on the class card, in the Parent Portal, letting a parent know how many spots are left in the class.

  • An orange badge displays when there are five or fewer spots available in the class.
  • A gray badge displays when there are more than five spots available in the class.

Refer to Schedule Makeups in the Parent Portal for more information.

8608/03/23Spot TV: For Spot TV Clients Only

If you are a Spot TV client, you will notice a new column has been added to the All Classes grid: Spot TV Camera Group. With this new column, you will be able to quickly identify which classes are linked to camera groups. When the column is blank, you can assign a camera group to that class.

In the All Classes grid, you can assign or remove camera groups to multiple classes:

  • Add Camera Group - Use the checkbox in the 1st column to select the classes, go to the More icon > Add Camera Group and select a Camera Group from the drop-down menu and click Add.
  • Remove Camera Group - Use the checkbox in the 1st column to select the classes you want to change, go to the More icon > Remove Camera Groups.

Refer to Spot TV - Offer Online Streaming to Your Families for additional info, permissions, and settings.

8707/25/23Reports: Enrollment Detail Report Additional Reporting Options

More options have been added to the Enrollment Detail Report:

  • Enrollment Created
  • First Day in Class
  • Last Day in Class

Refer to the Enrollment Detail Report for more report details.

8807/20/23Self Check-In: Additional Settings

New settings have been added to the Self Check-in feature. These settings allow you to set time limits for class check in and to personalize the experience for your students:

  • Check-in Window - select a specific window of time (in minutes) when students are allowed to check in, before or after a class has started. A custom timeframe can be added when needed.
  • Set Expiration Date for Confirmation Page - Check this setting when you want to have the confirmation message expire on a specific date.
  • Student Birthdays - Use the colorful default graphic or create a custom birthday graphic to wish your student a happy birthday at check-in.
  • Student First Day Classes - Use the default graphic or create a custom graphic to welcome a student to their first day of class.
  • Student Level-Up - Use the default graphic or create a custom graphic to recognize a student has achieved the skills for the class.

In addition, quick links on the right side of the Self Check-in Settings page can be used to navigate to the settings you want to use or update.

Check out this short video showing you the new Student Check-in Settings

Refer to The Self Check-in Feature - Take Attendance & Increase Parent Engagement for additional info.

8907/20/23Email: Default Email Addresses

A new required section, Default Email Addresses has been added under the Gear (icon) > Settings > General > Organization Defaults left menu.

  • The Default Reply to Email Address is new and will be the same as the Organization Email unless you opt to change it.
  • The Organization Email is the same as the one located under the Gear (icon) > Account > My Account.
  • The Default Reply to Email Address will populate in the Email replies sent to (Recipients section) when you compose an email (with just a few exceptions).
  • The "reply to" email address is limited to a single email address.
9006/29/23Substitutes: New Setting for the Parent Portal

If you set Show Instructors (Display Public Nicknames) to Yes, in the My Classes section of the Parent Portal settings, you will have the option to set the new setting Show Substitutes (Displays Public Nicknames) to Yes.

When this new setting is set to Yes, all student class cards under My Schedule in the Parent Portal will display substitute information:

  • Next Substitution: N/A - no substitute has been scheduled for the class.
  • Next Substitution: (Date) - there is an Upcoming Substitutions link. Click the link to see who will be the class substitute for the date listed and for any additional upcoming classes. Substitutes will be shown on all regular classes and makeup class cards. Substitutes will not be shown on Waitlist class cards.
9106/29/23Substitutes: Modified Setting for the Staff Portal

A setting that controls substitute teacher information in the Staff Portal has been modified. Now, it's easier for teachers and substitutes to see class assignments on their Manage Classes tab.

For the setting: Go to the Staff menu > Active Staff > select a staff member > Portal Settings tab > Manage Classes tab. Select What Classes should this staff person see? Their Classes Only (returns classes from all locations, including Substitutions). When this option is selected and an instructor signs in to the Staff Portal > Manage Classes tab they will see a list of both Instructors and Substitutes in the Class column.

9206/29/23Time Clock: Messaging Modified for Create Pay PeriodsIf your organization uses the Time Clock feature, you will see an updated message to set up the next year's pay periods when the pay periods have run out. Click the link to open the Add Pay Periods window and enter the information for the Start Date and Pay Date of the new 1st pay period. The Previous Pay Period is shown in the window for your reference.
9306/20/23Reports: Enrollment Detail Report Additional Reporting Options

Additional selections have been added to the report results for the Enrollment Detail Report:

  • Jackrabbit Family ID
  • Student ID
  • Class ID

Use the Show/Hide Columns button to add these to the report results. They are defaulted to unchecked.

Refer to the Enrollment Detail Report for more report details.

9406/15/23Parent Portal: Prevent Problem Accounts (Families) from Enrolling in Events

If a family has been flagged as a Problem Account they will no longer be able to enroll in events in the Parent Portal. The parents will still be able to log in to the Parent Portal to make a payment and review their account.

Refer to Problem Accounts (Families) for more information.

9506/08/23Staff: Substitutes Added to Monthly Calendar

The Monthly Calendar now includes substitutes when they have been assigned to classes.

  • If you leave Show Instructors at the top of the calendar unchecked, you can hover over the class, the instructor and substitute will be listed in the information that displays for the class.
  • If you check Show Instructors at the top of the calendar, instructors for the class including substitutes will be listed.

Refer to the Monthly Calendar for additional information.

9605/04/23Recitals: Export Student Details to Excel

A new button has been added to the Recital Editor page. Click the button labeled Export Excel - Student Details to export the student recital data to an Excel sheet. The export of recital information can be edited, filtered, and used in a mail merge program as needed. In addition, Performance Notes are also included in the export to Excel.

Check out this short video!

Refer to Work with Recital Programs for additional information.

9705/04/23Reports: Student Sizes Report Modified

The list of student measurements generated by the Student Sizes report has been changed. The sort order of the measurements, from left to right, matches the Measurement Worksheet you may be using to record student measurements and sizes. This report can be exported to Excel, as a CSV file, or a PDF for additional uses.

Refer to the Student Sizes Report for additional info.

9804/20/23Staff: Staff Availability Integrates with the Substitutes Report

When a staff member enters Time Off in the Staff Portal or it's entered directly into Jackrabbit, the system automatically creates a Substitute record in the Substitutes report.

In the Substitutes report:

  • The Substitute column displays the entries as Assign Later.
  • A substitute can be assigned to the class in the report.
  • An entry is added in the Comment column with Auto-created by Admin Time Off Entry or Staff Time Off Entry.
  • Changes or cancellations made to Staff Availability will automatically update in the system.
  • The Executive Dashboard Alert indicates how many substitutes are needed in the next 30 days.

Check out this short video!

Refer to Manage Substitute Instructors for Classes for additional information.

9904/20/23Grids: Time Selector Added

The Start Time and End Time columns on some pages/reports allow you to select a time range to filter the report results. Click the Clock icon in the columns to open the From/To drop-down and make the time selections.

Currently, this option is available on the following pages/reports:

  • All Classes
  • Substitutes
  • Manage Substitutes (Instructors tab/Class record)
  • Who's Scheduled To Be Here
10003/30/23Student Attendance: Self Check-in

Use the new Self Check-in feature so families/students can skip the front desk and check themselves in for classes. Attendance is recorded real-time in the Class record and is visible in both the Staff and Parent Portals.

  • NEW! Copy or use the custom link to open the Self Check-in Startup screen.
  • NEW! The User Activity report displays Self Check-in information and links to family/student details.
  • A six-digit Staff PIN is required to open the Self Check-in for the day.
  • Multiple tablets or laptops can be used simultaneously for check-in.
  • An email template with a short video is available to email families: 138 Self Check-in Announcement.
  • Check one or more students into their classes at the same time.
  • Self Check-in is customizable. Select the accent color you prefer, add a logo, and more additional settings.

We created this short video to share with your families, How to Use Self Check-in!

The Help Center article, Set Up and Use Self Check-in, has been updated with additional details.