Most Recent Software Enhancements

#DateEnhancementDescription
104/17/18Parent Portal: Added Print TransactionsParent Portal can now print transactions from the Transaction History page. We are working on adding the ability to print from more pages and these will be announced when they are completed. See Parent Portal Print Transactions
204/10/18New Mobile Responsive Parent Portal is LiveWe are excited to tell you the new mobile responsive Parent Portal is live! The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.

Recommended Procedures:
1.Use email template #108.2 to tell parents the new Parent Portal is now live. Replace the yellow highlighted text with the following link to the parent portal: https://app.jackrabbitclass.com/jr3.0/ParentPortal/Login?orgID=xxxxxx. Make sure to replace the XXXXXX with your Org ID (found under Tools > My Account). See template 108.2
2. Verify your Parent Portal Settings for Communication are correct
3. Watch this video so you can see the new portal in action New Parent Portal Video

There's nothing more for you or your families to do. Here's some more detailed information:
*Website links to the parent portal don't need changed. The old URL automatically redirects to the new URL.
*Mobile Inventor has been updated to work with the new version so there's nothing for you to change.
*Printing from the parent portal is being developed and will be announced when it's finished
*The old parent portal version is no longer accessible.
303/27/18New Parent Portal Coming 4/10/2018We are excited to tell you the Parent Portal is being updated on April 10th! We wanted to share the news with you so you can notify your families in advance.

The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.

We have created two new email templates and a new portal video to send to your families. This is the recommended procedure:
*Use email template #108.1 to tell parents the new Parent Portal is coming April 10th.
*Watch this video so you can see the new portal in action New Parent Portal Video
*Verify your Parent Portal Settings for Communication are correct
*Use email template #108.2 on April 10th to remind parents the new Parent Portal is live. The new portal video is included in this template
There's nothing more either you or your families need to do. When the new portal goes live on April 10th, families will log in as they always have and they'll have a nice new portal experience!

403/08/18Student Enroll UpdateThe Student Enroll page is updated with the following:
*The filters above the grid are changed to column searches. Each of these columns has a drop-down list of options to help you pick the right option.
*Location added as a new column
*Date was split into two columns
*Time was split into two columns
*Row numbers added
See Student Enroll
502/20/18NEW Twilio Texting ServiceJackrabbit now offers Twilio as another option for sending text messages! Twilio's benefits:
*Send more texts daily by purchasing multiple texting numbers.
*Purchase numbers with your area code in the United States and Canada.
*Cheaper than Plivo for US and Canada ($1/mo for each phone number and $0.0075 per text message). Price varies for other countries. Twilio Pricing Information
Click Here for Twilio Setup Information
601/30/18NEW EMV Chip Card TerminalsJackrabbit now supports EMV chip credit card terminals (swipers)! If you're interested Click here for more information
701/30/18Updated Help CenterJackrabbit's help center has a new look! Saved help center bookmarks need to be updated to open the new help center.
Here are a few highlights:
*Intuitive, easy to use search
*Easy to navigate
*Clean, modern design
*Fully mobile responsive
*See New Help Center
801/23/18New User RolesTo communicate more effectively with you and other people at your company using Jackrabbit, we've added User Roles. When logging in, users are asked to pick the role(s) which best fit them. Roles has also been added to Manage Users & Permissions and Add/Edit Users. This doesn't change user permissions. See Login with User Roles Question
901/23/18Online Web Registration Settings: Page UpdatesSeveral changes made to the Online Web Registration Settings page:
*Reorder several fields
*Changed field Google Analytics Profile/Property ID to Google Tracking ID
*Changed the confirmation options to be easier to understand and use
See Online Web Registration Settings
1001/16/18NEW QuickBooks Online IntegrationJackrabbit now integrates quickly and easily with QuickBooks Online! To see it in action, watch this video
1101/16/18Who's Scheduled to be Here Report: New OptionsThe Who's Scheduled to be Here report has new options:
*Added display criteria for Show Skill/Level Started
*Added option to Sort By display criteria for Instructor, Class Start Time, Student
*Added column for Age to the report
*Added future enrolled students to the report
See new options, See report
1201/09/18New Favorite ReportsYou can now set your most frequently used reports as your Favorites! Favorite reports are easy to find by hovering over the Reports menu and clicking the new Favorite Reports option.
How do you set reports as a Favorite?
*Go to the Reports menu and click All Reports
*Hover over the report name you want as a favorite
*Click the gray heart to turn it red
*Reports with red hearts are favorites
*To un-favorite a report, click on the red heart to turn it gray
Favorite reports are per user, meaning your favorites won't be set as anyone else's favorites. Favorite reports are different than the favorite search criteria you can save after you've opened a report.
See Favorite Hearts, See Favorite Reports Section
1301/09/18Future Transfer: Update to allow transferring into a class with a future drop dateFuture transfers now allows transferring a student into full classes which have a future drop.

When searching for classes to transfer into, check the Show Full Classes checkbox in the Filter Classes section at the top of the page. After selecting the class, the first date the opening is available is shown.
See Search Class, See Transfer Student
1412/19/17New Class/Event Revenue Summary ReportThere's a new report called Class/Event Revenue Summary! This report shows per class/event the number of enrolled students, the average revenue per student and the revenue total. This report is available in both a detail and summary format. Things to be aware of:
*A transaction needs to have a class/event selected in order to be included in the report
*All fees are included, not only tuition fees
*Fixed Fees don't have a class/event selected, therefore these appear grouped together at the end of the report as "No Class/Event"
*When Enrollments (as of) is a date range, the enrollment number is the highest number of enrollments during the date range
*Find this report from the Reports menu by clicking on New Reports or Find Reports (Transactions/Financials>Recommended and Who Has Paid tabs)
Find New Reports, Search Criteria, Report
1512/19/17Submit a Support Ticket UpdateThe Submit a Support Ticket page was updated to make it easier for you to tell us what you need help with!
*First pick either Jackrabbit feature or My account Submit a Support Ticket
*Then tell us more details (page is different depending on what you selected above) Jackrabbit Feature, My Account
1611/30/17Transfer Student: Added Edit TransferWhen a student has a scheduled transfer, it can now be edited! Click on the Edit Transfer link from either the Student Classes tab or the Classes Enrollment tab to edit the transfer information.
View Edit Transfer Link, View Edit Transfer page
1711/21/17Absences-Makeups Report: Various changesThe following changes were made to the Absences-Makeups Report:
*Category1 changed to multi-select
*Drop Date added to the report
*Makeup Room added to the report
*View Search Criteria
*View New Columns in the report
Note: This report is only available to clients tracking absences, clients tracking attendance don't have this report.
1811/21/17Enter Absences: Moved Absence DateWhen entering absences inside the Jackrabbit application, the Absence Date was moved from each row in the student list to above the student list.
It will also give a warning when an absence date is possibly incorrect. For example, when the absence date isn't a day the class meets or the date is before the class start date.
View Enter Absences
View Possible Incorrect Date Alert
Note: This change is only for clients tracking absences, clients tracking attendance don't have this screen.
1910/31/17Show/Hide Columns: Added to more pagesThe ability to show and hide columns was added to the pages listed below. View Show/Hide Columns Example
*Students>Add Skills to Classes
*Classes>Sign In/Out Sheets
*Events>Sign In/Out Sheets
*List Active Staff
*List All Staff
*Approve/Unapprove Time
*Manage Users & Permissions
*Search User Activity
*Edit Settings>Locations
2010/24/17Internet Explorer running on Windows Vista & earlier no longer supportedWe've stopped supporting Internet Explorer (any version) running on Windows Vista or earlier. This means you will not be able to log in to Jackrabbit if you're using one of these.
If you aren't able to change or don't want to change your current device or Internet Explorer version, you can use Chrome or Firefox to access Jackrabbit. Below are the links:
*Download Chrome
*Download Firefox
2110/17/17Staff Portal Skills: Added Check AllIn the Staff Portal, when a staff person clicks on the skill column header, a modal opens with a list of students. Checkboxes were added above the student list to act as check-all students. This will make it a lot faster to mark all students when needed. View Staff Portal Skills Check All Students
2210/10/17Staff Portal Settings: Added Setting to Update Skill/Level Date AttainedSkills/Levels has a new setting called "Update Skill/Level date attained when all Subskills are attained". When set to yes, the system automatically sets a Skill/Level with a date attained when the last Subskill becomes attained. This is defaulted to No for all databases. To change to Yes, go to the Students menu and click Skills/Levels. View New Skills/Levels Setting
2310/10/17Staff Portal's My Schedule: Added Events and FiltersThe Staff Portal's My Schedule tab now shows Events! There are two tabs, one for Classes and one for Events. The Classes tab has a new Session filter and the Events tab has a filter for event timing. View Class Example, View Event Example
2410/10/17Class Summary Tab: Auto-update Enrollment NumbersThe Class Summary tab enrollment numbers section will automatically refresh/update when any of the following are done:
*Edit Max Size & save changes
*Edit Future Drop Date & save changes
*Drop Student
*Transfer Student
*Waitlist>Add and Delete Student
*Enroll Student
2510/10/17Transfer Student; Added Future TransfersTransfer Student now allows you to schedule future transfers! There are new fields to enter the current class's Drop Date and the new class's Enroll Date. When the drop date arrives, the system will automatically drop the student from the current class and enroll the student in the new class. A few format improvements were also made to make it easier to use. View Transfer Student
2610/04/17Statements: Added Text FormattingStatement's header and footer now have text formatting options. These are located in Edit Settings>Statements, Statements Email and Statements Print. Simply click the pencil icon to open the text formatter. View Header Text Formatter Example
2710/04/17Staff Portal: Updated Date & Time EntryStaff Portal's date and time pickers were updated to allow manual entry, along with adding a calendar icon and time filed formatting as time savers. View Staff Portal Date & Time
2809/19/17Requested Class Report: Added Web Reg InfoThe Requested Class Report now shows Web Registration information in the Message column. View Requested Class Example
2909/13/17Password Requirements UpdateThe next time you change your password or add a new person with a password, the requirements have changed. Passwords need to be 9 digits long, with at least 1 upper case letter, 1 lower case letter and 1 number. View Password Requirements
3009/13/17Weekly Calendar for Makeups: Changes MadeWhen scheduling makeups, the Weekly Calendar has been changed to hide classes not at the Family Location. If you'd like to see classes at all locations, click the Change Criteria button to select Locations.
3109/07/17New Requested Class ReportThere is a new report called Requested Class Report which lists requested classes and lets you schedule the student into the class or deny the request. To see the report, go to the Reports menu, click on Find Reports or All Reports, click on Classes/Enrollment and then click on the Classes tab. View Report Menu, View Requested Class Report
3209/07/17Statements: Paid/Unpaid is SmarterStatements Print and Email were made smarter when you're running statements for paid and unpaid transactions with a transaction date range. It now looks at the timing of payments in relation to the transaction date range entered, to determine which transactions are paid and unpaid.
3309/07/17Staff Portal My Time Card: Added Expand/CollapseAn Expand All button was added to quickly open all date's detailed information. This makes it easier and faster to see and enter time. View Expand All
3408/29/17Families Search: Added "(no value)" ePayment Schedule OptionFamilies Search - ePayment Schedule's drop-down list has a new option for "(no value)". This gives you a way to find families who don't have anything entered in their ePayment Schedule field. View ePayment Schedule's New Option
3508/29/17Staff Portal Settings: Added setting Include Skill/Level NotesA new setting was added to the Staff Portal Settings page, called Include Skill/Level Notes. This is defaulted to "Yes" for all databases so it works as it always has. Change this setting to "No" if you don't want to include the skill/level notes in the Skill Activity Email. View New Setting
3608/29/17Staff Portal: Added buttons for easier navigationThe Staff Portal now has buttons to go between the Attendance and Skill/Level pages faster. A button was also for Email. View Staff Portal Buttons example
3708/15/17UserID Permissions: Added Assign/Edit/Delete Tuition RatesA new User ID Permission was added, called Assign/Edit/Delete Tuition Rates. The new permission is checked on for all User IDs . To uncheck it, go to Tools>Manage Users and Permissions. Then select the appropriate UserID and click on User Permissions to uncheck this permission. View Assign/Edit/Delete Tuition Rates Permission
3808/15/17Transactions Search Page UpdateTransactions Search was updated to make it easier to read by adding more space between fields, moving page notes into tool tips and removing colons. View Transactions Search
3908/03/17Email Student Schedules: Sort by Student Start Date, Day, TimeEmail Student Schedules has a new setting to allow you to choose how the classes sort in the schedule. The setting is called Sort by, with these options:
*Class Day of the week
*Class Start Date
*Session in alphabetical order
*Session Start Date
*Student Start Date
The emailed schedule will sort the list of classes according to the setting. View Email Student Schedules
4008/03/17New Column Display (Custom Reports) FeatureSearch pages & Reports with "Favorites" and "Show/Hide Columns" now let you save your column display preferences with more flexibility. Here's an example to better describe the feature.
Step 1: Go to a page with Favorites and Show/Hide Columns (eg. Class Schedule) and select a Favorite. View step 1
Step 2: After the Favorite is loaded, click the Show/Hide Columns button
Step 3: Make necessary column changes and click the Apply & Save button
Step 4: Decide and select where to apply the changes, either to the default column layout, the favorite or both. This is the new feature View steps 2-4
4108/01/17Add/Edit Credit Card: Smarter for Cards AcceptedWhen adding or editing a credit card, Jackrabbit is now smarter to check what types of credit cards your database accepts and won't allow a card type which isn't accepted to be saved. To see and change the card types your database accepts, go to Tools>Credit Cards/Bank Account Settings. View Tools>Credit Card/Bank Account Settings
4207/25/17Report Subheadings Added to Several Revenue ReportsSeveral revenue reports have a new display setting for Subheading. This let's you enter text you want to see printed under the report title. Reports with subheadings: Deposit Slip, Paid Fees, Revenue Snapshot, Revenue Summary. View report subheading example
4307/25/17Instructor Schedules: Added Include Classes forInstructor Schedules has a new setting called Include Classes for. This setting gives you control over which classes are shown in the report, based on the level of instructors: Only Primary Instructors classes or All Instructors classes. View Include Classes for
4407/25/17Edit Settings: Added Preferred Recital module nameEdit Settings has a new option called Preferred Recital module name. This allows you to rename the Recital module to something which better suits your needs, ie exhibition, show, etc. View Preferred Recital module name
4507/18/17Email Leads: Added FavoritesEmail Leads now has Favorites, which allows you to save settings and use them again in the future. View Email Leads Favorites
4607/18/17Skills/Levels: New Skill/Level Category replaces Category1A new setting on each Skill/Level has been added, called Skill/Level Category. This replaces Category1. To ensure you don't see any changes, we've copied Category1s assigned to your skills into the new Edit Drop-down List for Skill/Level Category and throughout your existing skills/levels. View Edit Drop-down Lists View student skill tab
4707/18/17Close Pay Period: 0 Time Entries AllowedPay periods without time entries can now be closed the same way as pay periods with time entries. View example
4806/13/17Aged Accounts Details: Added Show Fees with a Future Date optionAged Accounts Details has a new checkbox filter named Show Fees with a Future Date. Unchecking this option will hide fees which aren't due yet, making it easier to see fees which are due today or past due. We also changed the existing filter named Apply Family by Location Grouping to a simpler name of Show Family Balance and Totals. View Aged Accounts Details New Option
4906/06/17Skills/Levels: Moved Auto Set Start Date SettingThe Skills/Levels setting for Auto Set Student Start Date was moved from Staff Portal Settings to the Students>Skills/Levels page View New Place for Skills/Levels Auto Set Start Date Setting
5006/06/17Class Lists: Added Makeups & Adjusted OpeningsAdjusted Openings and Makeup columns were added to class list grids to give you more information for making enrollment decisions, in these places: transfer class, student enroll, class search and global class search. Also, the column for Master Class was renamed to Per Day in the transfer class search. View Transfer Class List Example
5105/30/17Preferred Costume Module Name: Added UniformYou can now choose to change your database's costume module name to Uniform. To do this, go to Tools>Edit Settings and scroll down to the Costume/Apparel Module Settings section. View Preferred Costume Module Name
5205/23/17Enrollment Detail Report: Added Email OptionYou can now email directly from the Enrollment Detail report. Simply check the families to include and click the Email button at the top left of the page.
5304/25/17Reports: Added Email OptionYou can now email directly from more places! These reports have a new Email column for each family and an Email button at the top of the page. Simply check the families to include, click the Email button and then type/send the email.
*Absences-Makeups
*Drop History
*Enroll History
*Students Search
*Who's Scheduled to be Here
*Search Waitlist
View Email Option Example
5404/11/17Weekly Calendar: Added Date Sensitive Enrollment CountsThe Weekly View Calendar, along with daily view and room view, are improved to show accurate enrollment counts on every day. There's also a new option for Show Full Classes. When this is unchecked, all full classes are hidden to help find open classes for new enrollment.

To see the Weekly View Calendar, click on the Weekly View button under the Executive Dashboard page title. or go to Classes>Daily/Weekly Schedule. View Weekly View Example
5504/04/17Class Skills/Levels Report: Added Display Settings & Improved SpacingThe Class Skills/Levels Report has new Display Settings for: Include Makeups, Include Skills Without a Date Started and Show Location. The report was changed to remove excess white space, in order to save paper when it's printed. View New Display Settings, View Report Example
5603/28/17Advanced Searches Renamed & Student Search Page UpdateAll Advanced Searches have been renamed "Search" View Menu Example
Student Advanced Search has been updated to make it easier to read by adding more space between fields, removing colons, etc. View Student Search Example
5703/21/17Skills/Levels Search: Multiple EnhancementsSeveral enhancements were made to the Skills/Levels Search:
*Added the following search criteria:
-Has No Date Attained checkbox
-Date Skill/Level Tested date range, with option for And Has No Date Attained
-Option for And Has Not Date Attained to both the Date Skill/Level Due and Date Skill/Level Started
*Added Date Tested to the search results
*Improved the page layout to make it easier to read and use
View Skills/Levels Search
5803/21/17Approve/Unapprove Time Email: Added Send Additional Emails ToApprove/Unapprove Time's email icon, has a new option for Send Additional Emails To. This is also available from the Staff Time Card tab, when clicking the email icon. View Approve/Unapprove Time Email
5903/09/17TutuTix offers Jackrabbit clients special promotion to try softwareTutuTix provides full support for reserved seating or general admission, unlimited discount and access codes, and free printed tickets, all at no cost to the studio. To see more information, Click Here.

The Recitals Listing also has a button to take you to the TutuTix promo website. Recitals Listing Button, TutuTix Website Example
6003/09/17Process Credit Cards/Bank Accounts Page UpdateProcess Credit Cards/Bank Accounts has been updated to make it easier to read by adding more space between fields, moving page notes into tool tips and removing colons. Also, the summary preview and the detail preview pages were combined into one page to eliminate a step. View New Combined Preview
6103/07/17Aged Fees Report: Changed Name & Added LinksSeveral changes were made to the Aged Fees report:
*Aged Fees renamed to Aged Accounts Details (Aged Fees)
*Aged Accounts renamed to Aged Accounts Summary
*The amounts shown in the days oustanding columns are now links
*The links open up a list of the outstanding fees
View New Report Names, View Aged Accounts Summary Links
6203/07/17Process Credit Cards/Bank Accts: Added Search CriteriaProcess Credit Cards/Bank Accounts has new search criteria to give you more control when searching for outstanding fees. View New Search Criteria
6303/07/17Drop History Report: Added FamilyDrop History Report has a new column for Family. View Drop History Family Column
6403/07/17Receipts: Fee Receipt UpdateThe fee receipt was updated to the look the same as a non-ecommerce payment receipt. Also, if your database's "Show Itemized Receipts" setting is set to yes, the receipt will show all linked transactions, including refunds. View Fee Receipt Example
6503/07/17User Permissions: Added Staff Skills TabAdded a user permission to control access to the Staff Skills tab.
6602/28/17Web Reg Settings: Added Confirmation Redirect URLWeb Registration Settings has a new option for Confirmation Redirect URL. This allows you to enter a URL which redirects the parent to your website after completing the web registration form. When entered, the parent will no longer see the Jackrabbit confirmation page. This allows you to add and track more Google Analytics on your website. View Web Reg Redirect to Website Option
6702/28/17Web Reg Form & Confirmation: Follow Date FormatsWeb Registration Form and the email confirmations will now follow the date format setting for dd/mm/yy
6802/28/17Store Item Tax Report: Added Date Paid From/ThroughStore Item Tax Report now has search criteria for Date Paid with From and Through dates. View Item Tax Date Paid
6902/28/17Statements Email & Print: Updated Account Summary for RefundsStatements' Account Summary section has been updated to give more information, including refunds. View Statement with Refund Example
7002/28/17Drop Student: Added Completed Class CheckboxDrop Student now has a Completed Class checkbox. This makes it faster to mark when a student completed the class before the class end date. View Drop Student
7102/27/17Emails: Upload Music FilesUpload music files can now be uploaded into emails in these formats: mp3, aac and wav.
7202/22/17User Permissions: Added Student Tuition (student based tuition databases only)For databases using student based tuition, a new user permission was added for the Student Tuition tab and Student Tuition Report. The permission was checked for all users when it was added. View Student Tuition Permission
7302/17/17Calendar Class Details Hover: New FormatThe calendar's class details hover has a new look which makes it easier to read and understand. The change was made on all class calendar views: weekly, daily and room. View Calendar's Class Detail Hover
7402/16/17Aged Accts Reports: Added Email OptionYou can now email directly from the Aged Accounts Report! The report has a new Email column for each family and an Email button at the top of the page. Simply check which families to include, click the Email button and then type/send the email. View Aged Accts Report Email Option
7502/16/17CRA Report: Added Childcare OptionFor Canadian Care clients, the CRA Children's Tax Credit Receipt has a new tax credit type for Childcare. View CRA Childcare Setting
7602/14/17Email/Text Families: Added Waitlist Only OptionEmail/Text Families Enrollment Status list has a new option for Waitlist Only. This enables you to send only to the waitlist families, without also sending to currently enrolled/previously enrolled families. View Waitlist Only Enrollment Option
7702/14/17Sessions: Added DatesWhen creating Sessions from Tools>Edit Drop-down Lists, you can now enter the Start, End and Registration Dates! These dates aren't required. Other pages were also updated for the enhancement:
*Class Summary tab: When a session is selected, the class dates default to the session dates. If class dates already existed, you'll be asked which dates you want to use
*Copy Classes: When a session is selected, the new class dates default to the session dates
*Add Class pop-up: Session, end date and registration dates were added. When a session is selected, the new class dates default to the session dates
View Session Dates
7801/31/17Quick Registration: Misc ChangesQuick Registration had miscellaneous changes made:
*Changed Source and Home Phone to be optional fields
*Added ePmt Schedule, Special Needs, Immunization Notes and Skill Notes
*Changed the field labels to use the same labels as the web registration form. These are set up under the Tools menu>Online Web Registration>Field Options/Labels
7901/31/17Dashboard's Enrollment Cat1 Chart: Added Cat1 NameThe Dashboard's Enrollment Category 1 Chart now shows the category1 name next to each piece of the pie chart. View Enrollment Cat1 Pie Chart
8001/24/17Add Credit Card / Edit Credit Card: Default Zip Code to Billing Contact Zip CodeThe 'Add Credit Card' and 'Edit Credit Card' modals have been updated to default the Zip Code to the Billing Contact Zip Code . We also moved the Zip Code to be near other required information. View example
8101/24/17Student Schedules: When dropping a student, change the default 'Drop Date' to blankThe 'Drop Date' will now default to a blank date instead of today's date. We added Help text to show you the last date to that you can take attendance. View example
8201/24/17Email Enrollment Confirmations: Added an option to hide 'First Class' datesYou can now control if the 'First Class' date appears on email confirmations that are sent when a student is enrolled in the class. This setting has been defaulted to show the 'First Class' date. You can hide the 'First Class' date in Tools > Online Web Reg > Settings, and Tools > Customer Portal Settings > Settings. View new settings
8301/24/17Search Wait List: Added a 'Future Drop' columnWe added the column 'Future Drops' when searching Wait Lists to allow you to determine which classes might have availability soon. View Search Wait List
8401/24/17NEW Class Skills / Levels ReportThis report shows skills progress by class. You have the option to display All Skills, Skills Attained , and Skills Not Attained
View Class menu
View Example
8501/24/17Student Summary Page UpdateStudent Summary has been updated to make it easier to read by adding more space between fields, moving page notes into tool tips and removing colons. The 'Active' field was renamed to 'Status' and moved higher on the page. View Student Summary
8601/24/17Favorites added to several placesFavorites were added to these areas:
  • Students : Skills/Levels Search
  • Reports: Student Info Sheets
  • Tools: Costume Management - Costume Listing
  • Tools: Costume Management - Student Costume Listing
Favorites allow you to save your favorite search criteria to use again in the future.
8701/16/17Favorites added to several placesFavorites were added to these areas:
  • Families : Lead File > Search Leads
  • Classes: Edit All Classes, Class Schedule, Sign In/Out Sheets, Search Wait Lists
  • Events: Event Sign In/Out Sheet
  • Reports: Family ePayment Listing, Payment Method Summary, Telephone Listing, Transaction Summary Report
Favorites allow you to save your favorite search criteria to use again in the future.
8801/16/17NEW Process Credit Cards/Bank Accounts - Ignore pre-paymentsYou are now able to ignore pre-payments (such as costume deposits) when processing credit cards for specific transactions. Details:
  • New option collect the full amount of unpaid fees and ignore pre-payments/ credits on account View example
  • New User Permission 'Process Credit Cards - Ignore Pre-Payments'. Any user with 'Process Credit Cards' permission was defaulted to have the new permission. View User Permission
  • Accounts where the where the credit card payment is greater than the Balance are highlighted yellow.
  • View an example
8901/10/17NEW Scheduled Date & Time EmailsThe Email Preview page now lets you schedule an email to be sent later! Details:
*Emails which have the Email Preview page: Email Families, Email Class, Email Event Enrollment, Email Staff
*Email Preview has new buttons for Send Now and Send Later View Preview
*After the Send Later date and time is saved, you'll see confirmation in the Preview View Send Later Confirmation
*Dashboard has a new Scheduled Emails alert View Dashboard Alert
*New User Permission for Emails - Scheduled. Any user with the Email/Text Families permission was defaulted to have the new scheduled permission. View User Permission
*New Scheduled Emails report, with icons to let you edit the email content, preview the list of recipients, change the scheduled date/time and delete the email. View Scheduled Emails Report
*Scheduled Emails report is found in the Reports menu from either Find Report or All Reports, within the Email/Text/Marketing category Where is the Report found?
9001/10/17NEW Canadian Children's Tax Credit ReceiptClients located in Canada have a new Children's Tax Credit Receipt! This receipt shows the art or fitness credit amount for parent's tax returns. Details:
*Receipt is found in the Reports menu, in either All Reports or Find Report, located specifically in the Families/Students or Transactions/Financial categories. Where is the Receipt Found?
*Receipt is controlled by the Email Statements user permission. Any user without the Email Statements user permission will not be able to see the receipt until the permission is checked.
*Receipt search criteria lets you pick the credit type (art or fitness) . It also lets you pick what is displayed as the eligible program name, either Category1 or Class.
View Receipt Search Criteria
*Preview lists the recipients and allows the receipt to be emailed or printed. View Receipt Preview
*Clients located in other countries do not have this receipt.
9101/10/17Email/Text Staff: Added Class SessionEmail/Text Staff now has Class Session as search criteria to make it easier to find the staff you're trying to email. View Email/Text Staff's Class Session
9201/04/17NEW Tuition Billing MethodWhat is Tuition Billing Method? Tuition Billing Method was added so you can tell Jackrabbit how you post tuition fees, either By Class Tuition Fees (using Post Tuition Fees) or By Total Hours (using Post Tuition Fees by Total Hours) or both.
Where was Tuition Billing Method Added?
*User Permission 'Post Tuition Fees' was updated to include the ability to edit the Tuition Billing Method. View User Permission
*Edit Settings has a new Tuition Settings page. Tuition Settings page has the Tuition Billing Method setting to select how you post tuition fees. All databases are set to have both By Class Tuition Fees and By Total Hours checked. If you only use one, un-check the one you don't use. View New Tuition Settings
*Class Summary tab has a new Tuition Billing Method setting. Every class is set to blank until you change it. This class setting is useful if you use both By Class Tuition Fee and By Total Hours to calculate tuition because each class can be set appropriately.View Class Tuition Billing Method
*Edit All Classes, including an option to Clear Value
*List All/Active Classes
*Class Advanced Search, including a drop-down option for No Value
*Weekly View>Create New Class
What does this mean for your Jackrabbit database?
*If you don't change anything in the Tuition Settings page or set the Tuition Billing Method in any class , the only difference you'll notice in Jackrabbit are the new Tuiton Billing Method fields in the places listed above.
*If you set a class's Tuition Billing Method to either By Class Tuition Fee or By Total Hours, tuition for that class will only be posted when the matching tuition calculation is performed (Post Tuition Fees or Post Tuition Fees by Total Hours)
*If you set the Edit Settings>Tuition Setting to only one billing method ( either By Class Tuition Fee or By Total Hours), all classes in the database will be updated with a matching Tuition Billing Method.
Click this link for more information in the Help Center New Tuition Billing Method
9301/04/17NEW Email Non-Credit Card/Bank Account ReceiptsYou now have the ability to email receipts for all payment methods! When entering a single payment, click on the Receipt checkbox and save the payment. You'll then see a new window to either Print or Email the receipt. View Receipt Example.
We've also added the receipt settings on the Tools>Credit Card/Bank Account page to a new section in Edit Settings. This enables you to see and edit the receipt settings in both places. View Edit Settings' Receipt Section
9401/04/17Skill Email ChangesNew email settings were added for skills, including: logo, class location, header and footer. To set these, go to the Staff Portal menu>Settings. The format of the email sent to parents was updated to add the selected information and make it easier to read when multiple skills are updated on the same day. View New Skill Email Settings, View Updated Email Example
9501/04/17New Look for the Help Icon Pop-upThe help ? icon has a new look! Help ?'s are seen throughout Jackrabbit to provide helpful information right where you need it. View Help Example
9601/04/17Quick Reg Location Change for Multi-LOC DatabasesIf your database has multiple locations, the Quick Registration form will now default the Location to blank and you'll need to select the correct location. Prior to today, it was defaulting to the first alphabetical location which could cause reporting problems if it wasn't selected appropriately.
9712/16/16User's Permission List: Added Search Filters to GridSearch filters were added to several columns of the user's permission list. This makes it a lot easier to find what you're looking for. View User Permission
9812/15/16Post Late/Misc Fees: Added Post Fee Per OptionPost Late/Misc Fees has a new Post Fee Per option called Student That Meets Criteria. This makes it possible to post a fee only to the student who matches the search criteria without posting the fee to all active sudents in the same family. View Post Late/Misc Fees New Option
9912/15/16Transaction Listing: Improved TotalsThe totals at the end of the Transaction Listing are improved to give more detailed information for debits, credits and net total. This will make it easier to compare this report to other financial reports. View Trans Listing Totals
10012/13/16Recitals: New Check In/Out SheetNew recital report added called Recital Check In/Out Sheet. This sheet lists the recital students with a checkbox for Check In and Check Out, to help keep track of students arriving and leaving a recital.
View Recital Check In/Out Search Criteria
View Recital Check In/Out Sheet