| # | Date | Enhancement | Description |
| 1 | 05/21/20 | User login status more intuitive | A new button was added for you to set a User to a revoked status. This button is for staff members who no longer need access to Jackrabbit. Go to Tools> Manage Users and Permissions. Click on the User ID to see the User Details and the Revoke User ID button. Refer to the Jackrabbit Help Center article, User ID Login Status, for more information. |
| 2 | 05/21/20 | Allow parents to schedule absences & makeups in Parent Portal | Save those admin hours with the option to allow parents to submit absences and schedule makeups right from the Parent Portal. Go to Tools> Edit Email Templates, select 136 or 137 to send informative emails to your families so that they know how to do this! Watch the video on how to set up this new feature |
| 3 | 05/14/20 | Email Student Schedules: Contact and Student names added | Contact and Student names are now showing in Email Student Schedules when sending a Student Schedule to a family when sending from the Student page. |
| 4 | 05/07/20 | NEW Mass drop classes | Jackrabbit users can now drop all classes for a student or family at one time from the student and family records. |
| 5 | 05/07/20 | Class Skills Worksheet: Display additional information | Class Skills Worksheets now have the option to display roll notes, allergies, and special needs. |
| 6 | 05/07/20 | Revenue Reconciliation Report: Add search criteria | Location and Payment Method search criteria options added to Revenue Reconciliation Reports. |
| 7 | 04/27/20 | Credits: Search and mass apply | With a new option under the Transactions menu, Find Unapplied Credits, you can now search and apply outstanding credits to multiple family accounts at one time. |
| 8 | 04/23/20 | Absences: Add multiple for student or family | Quickly submit absences for a period of time from the student or family record. |
| 9 | 04/14/20 | Staff Portal: Display Virtual Classes and Resources | Virtual Classes and Class Resources are now viewable in the Staff Portal. Note: All Resources that were previously shared to the Parent Portal will automatically be shown in the Staff Portal. New Resources added from this point forward should be shared to the Staff Portal as needed. |
| 10 | 04/09/20 | Classes Search: Resources criteria added | The Classes Search now includes search criteria for Resources to help quickly find classes that have resources added. |
| 11 | 04/07/20 | NEW All Families | The All Families page allows you to quickly and efficiently find the information you need, related to family accounts. Help article and video for more information |
| 12 | 04/02/20 | Skills: Display options for Staff Portal | Select which skills show in the Staff Portal based on whether they are class-assigned skills or student-assigned skills. |
| 13 | 04/02/20 | NEW Gender Customization | You now have the ability to edit your drop-down lists for gender to include more inclusive options in addition to male and female. |
| 14 | 03/27/20 | Sent Emails report: Add Contact Us correspondence | The Sent Emails report will now show correspondence sent by your customers to your organization through the Parent Portal's Contact Us form. This report is not retroactive and will only show correspondence from the parent portal going forward. |
| 15 | 03/27/20 | NEW Resource Management | A new Resources tab is now available on the Families, Students, Class, and Staff Records. Resources added to the Class records can be viewable from the Parent Portal. |
| 16 | 03/24/20 | Classes Search: Virtual Class fields added | The Classes Search now has the option to search for classes that do or do not have a Virtual Class link added. |
| 17 | 03/24/20 | Edit All Classes: Virtual Class fields added | Edit All Classes now includes the Virtual Class fields (Link URL and Link Text) to help add links to multiple classes at one time. |
| 18 | 03/19/20 | Post Late Fees/Misc Fees: Duplicate detection optional | When using Post Late Fees/Misc Fees, you can now decide when you want to use duplicate detection. |
| 19 | 03/19/20 | Mobile Inventor: Reload Punch Cards | Parents can now reload and purchase punch cards from the Mobile Inventor app for your organization. Purchases of punch cards will be recorded on the family's account in your Jackrabbit application. |
| 20 | 03/17/20 | NEW Virtual Class Links | Take your classes online with the new option on the class record to add video links to the class record. Parents will able to access the video in the Parent Portal if they have an active student enrolled in the class or scheduled for a makeup. |
| 21 | 03/17/20 | NEW Email Templates | To help you communicate with families during unexpected closures, there are new email templates available for use. |
| 22 | 03/05/20 | SpotTV: NEW Integration | Jackrabbit now partners with SpotTV for video streaming integration through the Parent Portal. |
| 23 | 03/05/20 | Email Student Schedules: Contact and Student name added | Contact and student names now show at the top of the page when sending student schedules to a family from the Family page. |
| 24 | 03/05/20 | Edit All Classes: Duration Search Criteria Added | In Edit All Classes, you can now search for classes by Class Duration. |
| 25 | 02/20/20 | Email: Contact and student name added | Contact and student names now show at the top of the email editor when sending an email to a family. |
| 26 | 02/06/20 | Staff Portal: Enter future absences | Staff who use the Staff Portal to take attendance can now enter future absences for students. |
| 27 | 02/06/20 | Parent Portal: Display wait listed classes | The Parent Portal will now display the classes that a student is on the wait list for, below their normal classes. |
| 28 | 01/09/20 | Post Late Fees/Misc Fees: add tax option | A checkbox for Tax was added to Post Late Fees/Misc Fees in the Transactions Detail section. |
| 29 | 01/09/20 | NEW Staff Certifications | Staff Certifications allows you to track trainings and certifications for each staff member. Certifications can be marked as required and set with an expiration date. |
| 30 | 01/09/20 | Parent Portal: Gender optional | The Parent Portal has a new setting to give flexibility to the gender drop-down. Gender can be required, hidden, or optional to match the web registration form. |
| 31 | 01/09/20 | Parent Portal: Email notification settings added | New options have been added to the Parent Portal settings tab to allow you to decide which automated email notifications your organization and families will receive. |
| 32 | 01/09/20 | Paid Fees Report: Multi-select Session option added | The Paid Fees Report now allows you to select more than one session at time when running the report. |
| 33 | 12/05/19 | Lesson Plans: Visible in the Staff Portal | Lesson Plans are now visible from inside the Staff Portal when lesson plans have been added to a class record. |
| 34 | 11/21/19 | Web Registration Form : T-shirt size added | The T-shirt size drop-down is now available on the Web Registration form. The field defaults to optional, however, you can change the field to be hidden or required on your form. To do so, go to Tools > Online Web Registration > Field Options/Labels. |
| 35 | 11/15/19 | Student Detail Report: Print button added | A print button was added to the Student Detail Report for easy printing. |
| 36 | 11/15/19 | New Sent Emails Report | The Sent Emails Report allows you to search for emails that have been sent by users in your database. You can preview the email sent and check on the status per recipient. |
| 37 | 10/24/19 | QuickBooks Online Authentication | In order to keep up with the the authentication supported by QuickBooks Online, we have updated our integration to the newer authentication system. You will need to reconnect your QuickBooks online account to Jackrabbit. |
| 38 | 10/24/19 | New Student Detail Report | There's a new Student Detail Report, which is a great tool to find information about students in one place. The report results includes important student information such as:
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| 39 | 10/03/19 | New Notes Tab | A new Notes tab is available on Family, Student, Class, and Staff records for keeping internal notes. Each note shows:
Notes are NOT viewable in the Parent Portal. |
| 40 | 10/03/19 | Billing Portal: Automatic Login for Billing Contact | Billing contacts can automatically login to the Billing Portal when clicking the link from the My Account page in Jackrabbit. Billing contacts will also see a new option under the Tools menu, Pay My Bill/Update Account, for quick access to the Billing Portal. |
| 41 | 10/03/19 | Discounting & Prorating: New Class Setting | Each class record has a new check box that allows you to exclude the class from multi-class discounts or the total hours count when checked. The new setting is only available when using the new Post Tuition Fees. |
| 42 | 09/03/19 | Email Student Schedules: Display First Class | When using Email Student Schedules, the first class will display for each student enrolled. The date shown is the first class the student can attend based on when the student enrolls and when the class meets. See Display First Class in Email Student Schedules |
| 43 | 09/03/19 | Parent Portal: Display First Class | The Parent Portal displays the first class for each student enrolled. The date shown is the first class the student can attend based on when the student enrolls and when the class meets. See Display First Class in Parent Portal |
| 44 | 08/20/19 | New Revenue Reconciliation Reports | With the new Revenue Reconciliation Reports, you now have the option to track revenue by Class Location. When tracking revenue by Class Location, you can report how much revenue is generated at each location, regardless of the family's location. This is most helpful when you have multiple locations. See Revenue Reconciliation Reports |
| 45 | 08/20/19 | New Tuition Not Posted Report | There's a new Tuition Not Posted Report which searches by date range for any class enrollment that doesn't have a corresponding tuition fee posted, as identified by the student and class assigned to the tuition fee. See Tuition Not Posted Report |
| 46 | 08/20/19 | Process Class Registrations Report: Several Improvements | The Process Class Registrations Report has been improved with the following:
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| 47 | 08/06/19 | Dashboard: Added Class Registrations Settings | You can now control which records show on your dashboard to help you keep your dashboard clean. See Class Registrations Dashboard settings |
| 48 | 07/23/19 | New ePayments Wizard | For those who haven't set up their database to accept ePayments, there's a new wizard to make it easier by walking you through the process. See ePayments Wizard |
| 49 | 07/23/19 | Email Listing: Added Email | Email Listing now has the ability to email from the search result list. See Email Listing |
| 50 | 07/23/19 | Aged Accounts Details: Added search option | Aged Accounts Details has a new search criteria called Do you want to show all families or only those with unpaid fees? This gives you the option to pick either Show all families or Only show families with unpaid fees. Showing all families includes families with credit balances and zero balances, even when there are no unpaid fees. This change will help when reconciling to the Family Balance Summary report. |
| 51 | 07/02/19 | New Process Registrations Report | There's a new Process Registrations report which allows office staff to review pertinent information for online registrations, class enrollments from the Parent Portal, and waitlist additions! There are two ways to get to the report: Dashboard and Reports menu See how to find the report |
| 52 | 07/02/19 | Add Classes: Billing Method & Billing Cycle Required | When adding classes, Billing Method and Billing Cycle are now required. These fields are very important when posting discounted and prorated tuition. Therefore ensuring classes are set-up correctly will help when it's time to post tuition. Haven't started discounting and prorating tuition yet? Click here for more information |
| 53 | 06/25/19 | Student Photos - Added in Parent Portal | Parent Portal now shows student photos and allows the parent to upload their own photo! Additional benefits are: the photo also shows in the Clock and adding photos in Jackrabbit Care was improved to be more user friendly. See Parent Portal Edit Photo |
| 54 | 06/25/19 | New Tax ID | A new Tax ID field has been added! This allows you to enter your tax ID number so it can appear on receipts, statements and parent portal transaction lists. You also have the ability to name the field yourself. To see this, go to Edit Settings>Tools>Org Defaults. See Tax Id Fields |
| 55 | 06/18/19 | Discounting & Prorating Tuition - New Settings | Tuition Fee Settings has two new settings so you can choose how to calculate tuition from web registration, quick registration, enroll button/links, and parent portal:
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| 56 | 06/18/19 | Families Search - Added Email | Families Search can now send emails! To do so, select the individual families or use the Email All checkbox at the top of the column. Then click the Email button. See Families Search Email |
| 57 | 05/20/19 | Aged Accounts Details: Several Improvements | Aged Accounts Details has been improved with the following:
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| 58 | 05/20/19 | Class Skills/Levels Report: Several Improvements to the Worksheet Display | Class Skill/Levels Report Worksheet display has new options!
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| 59 | 05/07/19 | Transaction Search - Added Mass Edit | Search Transactions can now edit multiple transactions at once! To do so, run the transaction search and individually select the transactions you want to edit or use the Edit All checkbox at the top of the column. You'll then see a blue message box with an edit icon on the right. Click this edit icon to change the transactions. See Transactions Mass Edit
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| 60 | 05/07/19 | Online Web Registration - Added Show/Hide Class Information | Online Web Registration Settings now have the ability to hide class information on the registration form, including instructor nickname, openings and start/end dates. To do so, go to Tools>Online Web Registration>Settings and look for the new Show/Hide Class Information on the Registration form section. See Show/Hide Class Information |
| 61 | 04/23/19 | Transaction Subtypes - Added Hide Option | Hide Transaction Subtypes you're no longer using to reduce errors. To do so, go to Tools>Edit Settings>Drop-Down Lists and select Transaction Subtypes. See Hide Transaction Subtypes |
| 62 | 04/23/19 | Masking Personal Information | For continued protection of sensitive information, we're now masking these fields:
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| 63 | 04/03/19 | Enrolling Students - Improved Workflow | Enrolling students is now easier with several improvements made to the workflow. For more information, use the blog links below:
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| 64 | 04/03/19 | Express Payroll Improvements | Several improvements have been made for Express Payroll clients: Staff ID will be automatically populated when a staff person is created Export to Payroll has 2 new options:
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| 65 | 04/03/19 | Post Tuition Fees - Added Category 1,2,3 as a Class Filters when post by Class Fee | Post Tuition Fees, when posting by class fee, now has Category 1,2,3 as a class filters. This allows you to target your families easier and ensure you are posting fees to the right people. See PTF Cat 1,2,3 |
| 66 | 04/03/19 | Staff Search - Added Email | Staff Search now has the ability to email staff from the search results list. See Staff Search Email Option |
| 67 | 04/03/19 | Email Template: Added Search | Email Templates now has the ability to search by template name to make finding the template quick and easy. See Email Templates Search |
| 68 | 03/19/19 | Staff Portal - Added Email Reply Option | When a staff person is allowed to send emails from the staff portal, there's a new option to have the email replies be sent to the staff person's email, instead of the organization email. This setting is found either in Staff Portal>Settings>Edit All Staff Portal Settings or in each person's Staff Record>Portal Settings tab. See Setting If you haven't started using the staff portal, use the Staff Portal Guided Set Up to get it up and running. |
| 69 | 03/19/19 | List All/Active Classes - Improved Tuesday & Thursday Filters | Filtering classes by Tuesday and Thursday is now easier! Simply use Tu to search for Tuesday classes and Th for Thursday classes. Blog with more information |
| 70 | 03/19/19 | Fee Summary Report - Added Summary | The Fee Summary Report now has a Summary option which summarizes fees for each Category 1 and Transaction Type. See Summary Setting, See Summary View |
| 71 | 03/07/19 | Paid Fees : Added Fee Date Search Criteria | Paid Fees now has Fee Date From/Through as a search criteria! This will helps schools using accrual accounting, to make adjustements for:
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| 72 | 03/07/19 | Class Skills/Levels Report - New Progress Report Option | Class Skills/Levels Report has a new progress report option! This report includes:
To see the progress report in your database, go to the Class Skills/Level Report and in the Display Settings Section, select I would like a skills progress report. See Skills Progress Report Setting |
| 73 | 02/19/19 | Scheduled Emails - Added Send Now Option | Scheduled Emails now has the ability to send a scheduled email now. To do this, go to Scheduled Emails and click the new Send icon See New Send Icon Then click the Send Now button See Send Now Option
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| 74 | 02/19/19 | Student Attendance Report - Added Setting | Student Attendance Report has a new display setting option to Ignore class start and end dates. This is helpful to those who run perpetual classes, meaning their classes don't have end dates and the same classes are used indefinitely. This allows more attendance history to be displayed. See New Setting, Blog with more information |
| 75 | 01/29/19 | Email Families: Search Criteria Change | Email Families now has the Enrollment Status search criteria grouped together and moved to the top. Also, if you select search criteria which doesn't work together, Jackrabbit recognizes this and will notify you with an on-screen alert. See Email Families Changes |
| 76 | 01/29/19 | NEW Fee Summary Report | A new Fee Summary Report was created to help you easily see what has been paid and what is still owed. Highlights about the new report:
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| 77 | 12/20/18 | New Makeup Expiration Date | New makeup expiration date option is now available to you! Go to Tools>Edit Settings and in the Student Settings section, you'll see the following options: *No expiration date - they can makeup the missed class at any time *Based on a time limit - # days, weeks, months *Until the last day of the session |
| 78 | 12/20/18 | Family ePayment Listing: Add email from grid | Family ePayment Listing now gives you the ability to send an email from the results page, to make contacting families easier. |
| 79 | 12/04/18 | Parent Portal - Fixed Fee Messaging for Enrollments | Families with fixed fees will now see messaging in the parent portal when enrolling. This lets them know they have a fixed fee and no fees will be posted at the time of enrollment. It also tells parents the fixed fee amount is subject to change due to the new enrollment and will be reviewed by your organization. See Messaging Example
Your organization will receive an email letting you know a family/student with an active fixed fee has enrolled into more classes. This is your notification to review the fixed fee for possible changes. |
| 80 | 12/04/18 | Attendance Improvements in Staff & Parent Portal | Staff Portal has been improved to make it a cleaner and easier experience. *Replaced icons with words See Example Parent Portal now has the option to show attendance issues. If you'd like parents to see this information, go to Tools>Parent Portal>Setting to turn it on. See Example |
| 81 | 12/04/18 | Skills Email - Added Notes, Date & Direct Links | The skills email sent to parents now includes the skill note, along with the date the note was updated. We've also added a direct link to the Parent Portal and links to view the skill or watch the skill video. See Skill Email Example |
| 82 | 12/04/18 | New Family Discount Rule | Tuition Discount Rule can now be at the family level. This makes tuition discount rules even more powerful by over-riding the rules associated with the student's classes and forcing Jackrabbit to use the family assigned rule insted. See Family Rule Example |
| 83 | 11/20/18 | New Custom Billing Cycle | New Custom Billing Cycles are now available in Tuition Billing Settings! You can now easily create a custom billing cycle starting from the date of your choice and running anywhere between 1 to 52 weeks. To add a custom billing cycle, click Tools>Edit Settings>Tuition Settings. Then click on Manage Tuition Billing Settings.
Visit our Help Center for more information See Tuition Billing Settings Example |
| 84 | 11/20/18 | Post Tuition Fees - Billing Cycle Format Change | Post Tuition Fees' Billing Cycle start date is now a drop-down list. See Billing Cycle Start Date Example |
| 85 | 11/20/18 | Student Attendance Report - New Summary Option | Student Attendance Report now has a summary option, which will show one row per student. See Student Attendance Report |
| 86 | 11/06/18 | Staff Portal - New Skill Started Icon | Staff Portal has a new icon to represent the Skill Started status. See Skill Started Icon |
| 87 | 11/06/18 | Parent Portal - Added Add/Update Credit Card Address | The Parent Portal now allows parents to add and update their credit card billing address. |
| 88 | 11/06/18 | Skills Email - More Visually Appealing | The Skills email sent to parents is now more visually appealing and mobile responsive. See Skill Email Example |
| 89 | 11/06/18 | Discounting & Prorating - Added to Parent Portal, Quick Registration, Class & Student Enroll Buttons | Automatic discounting & prorating has been added to several places!*Parent Portal - Parents will see an accurate tuition amount in their cart to see the exactly amount of tuition. Parents can also click on the transaction after it's posted to see the calculation details. See Parent Portal Cart |
| 90 | 09/25/18 | Staff Portal - New Attendance Options | Staff Portal has additional attendance options! These are Late, Left Early, and Observing. This allows staff to correctly represent the student's presence in a class. To try it in the staff portal, click the Present button's down arrow See New Options in Staff Portal The Student Attendance Report was also updated with new columns for % Late, Left Early, and Observing. This will allow you to quickly and easily identify problems. See Student Attendance Report New Columns |
| 91 | 09/25/18 | Student Attendance Report: Misc Improvements | Student Attendance Report has a few improvements:
*New Absence/Attendance button on the student page. This button opens the Student Attendance ReportSee Absence/Attendance button example in a student page |
| 92 | 09/11/18 | Parent Portal: Fees for Waitlisted Classes Not Shown | Parent Portal will no longer show the class tuition fee when a student is waitlisted into a class. |
| 93 | 09/11/18 | Student Attendance Report: Added Class Status | Student Attendance Report now has Class Status as a search criteria See Class Status |
| 94 | 09/11/18 | Class Rolls: Added Parent Last Name | Class Rolls will now show the parent last name. Also, if you track attendance, the Absences/Makeups section will no longer show. |
| 95 | 08/28/18 | Parent Portal - Added Staff Nickname | There's a new Parent Portal Setting for Show Instructor Nickname. When set to Yes, a new field appears in the Staff page called Public Nickname. When a nickname is entered, the Parent Portal shows the nickname instead of the instructor's first and last name. See Parent Portal Setting, See Staff Page, See Parent Portal |
| 96 | 08/28/18 | Calendars - Font changed for dark backgrounds | The calendars (weekly calendar, day view, room view) now use a bold white font when the class's background color is dark. This makes it easier to read. See Calendar Example |
| 97 | 08/15/18 | Family Address Listing: Added Email Option | You can now email directly from the Family Address Listing report. Simply check the families to include and click the Email button at the top left of the page. |
| 98 | 08/14/18 | New Term Legacy Skills | A new term has been added to Jackrabbit for Legacy Skills. This is to differentiate between the skills shown at the top of the student's Skills tab and the skills shown at the bottom of the page. See Students Skills Tab. The Skills label on the Class Rolls search criteria page was also updated to Legacy Skills. See Class Rolls Search Criteria |
| 99 | 08/14/18 | Staff Portal: Added Grade Level | Staff Portal now shows students' grade level inside the More button. The layout of the information was also updated to make it easier to read. More button with Grade Level & New Layout |
| 100 | 08/07/18 | New Discounting & Prorating Wizard | A wizard for discounting and prorating tuition is now available to guide you through the set-up! We also updated the tuition settings page to a simplified look. To see the wizard and the new settings page, go to Tools>Edit Settings and click on Tuition Settings. See Wizard , See Tuition Settings |
